Cerise Carcassonne Sud

Basic but clean and tidy accommodation. Great location for walking to Carcassonne and affordable price. The pool was closed which was disappointing.

The reception staff were very helpful in arranging a trip to the vet for our dog. Much appreciated. OK breakfast. Great location for the castle, bit of a walk to the old town. Reception closes at 8pm. Apartment was not cared for. Very basic, not enough crockery/cutlery provided. Could have been cleaner. We wonder if we were put in the poorer quality block because we have a small dog. Outside patio area and furniture was dirty. Dining chair covers marked and in need of a wash. What made it worse was that we were issued instructions upon arrival about cleaning the place before we left, removing all of our rubbish from the bins and warning the reception if we were leaving our dog in the room in case the cleaner was going in! There was no cleaner!! Toilet area didn’t smell clean either ☹️

Nice big apartment. Good beds. Very close to old city.

Disappoint as the rentsal to sleep four people wasn't the same as advertised. In the photo it showed one double and two single beds. We got one double and a sofa bed. There was also minimal sheets for the sofa bed. And one of the sheets was covered in what looked to be dog hair. On the upside it was quite, ample parking and clean. But I wouldn't pick it again.

Nice roomy apartment with everything we needed and easy to adjust to our likings

We took the family room, it comes with a balcony. The balcony floor was extremely dirty. The chairs and table on the balcony seems like never cleaned with detergent. The clothes hanger was so dirty you could not hand your wet clothes or towel. The bathroom cabinets where all work and edges beginning to rotten. One air conditioning for a 2 bedroom and living room. When we put the A/C on dust came out the vents. I do. Or recommend this property and will be claiming Hotels.com for a refund.

It was spacious comfy and clean and we thought excellent value. The reception staff member was lovely, obliging and helpful and gave us excellent advice on what to do in the area and also a terrific dinner recommendation.

Excellent location, friendly helpful staff. Great to be able to cater for yourself as the apartment had all the equipment needed for cooking. They even supplied washing up liquid,

Absolutely fine, clean and tidy and very close to the Medieval Old Town, but a little pricey at €135 per night

Our room was the perfect size for myself, my husband, our daughter and my brother. We had a wonderful suite of three rooms (Two bedrooms and a living/kitchen area with a trundle). The walk to the walled city of Carcassonne was less than five minutes and the neighborhood the hotel was in was lovely. The breakfast was the best we've had in any hotel. Such nice hosts and a fabulous stay. I would absolutely stay there again.