Mehari Hammamet Thalasso & SPA

Honestly, a top -notch stay. Great atmosphère, warm welcome, and a perfect place to relax and unwind i really like it here

Avoid this hotel like the plague. It is run down, shabby and frankly dirty with no regular vacuuming of the bedrooms. Hotel management are rude, aggressive and confrontational at any suggestion that standards aren't being met. The hotel's own website claims that rooms have " individually controlled air conditioning" which simply isn't true. My room was too hot and stuffy, but only hot air can be obtained through the system, not cold air. When I raised this, the acting manager, Shabwah, was argumentative and unhelpful. No reputable tour agency should be including listings for this venue in its packages. That said, the individual bar staff and waiters were friendly and efficient. Another case of a team being let down by poor senior management and a building that has been neglected over many years.

In a nutshell, the hotel is ok, but falls well short of a 5 star resort. On arrival, no welcome drink or even where to find anything. Refused to give us a 2nd key even though there's two of us. 1.Food/Breakfast /lunch /dinner Small space for so many people! Extremely busy in early December. Anything fresh goes really quick and we have to quee for ages. Same goes for the tea and coffee machines. A waiter told us there were over 400 people at breakfast. There were only 2 hot drink machines our whole stay, and one of those was always broke! My fiance wanted a cup of tea, only to find no tea bags left. When she asked a waiter they just replied saying it's all gone. The food is ok to be honest, but often cold. And once it's gone they're very slow to replace. Hygiene is a real issue here too. It's unfair for me to comment on locals touching bread and pizza and putting it back, but i saw chefs cooking food with substandard hygiene. Needless to say, we both got food poisoning! Lunch was great because it wasnt so busy, and the staff were accommodating because they had the time to do so. Evening meal however was an unpleasenant expericene every night. Again, mainly because of the buss88yness and general lack of food. I'm lactose intolerant and there were no milk alternatives 2.Room The hotel would not give us an extra duvet! Felt like an extra kick in the teeth when we had food poisoning and we're ill for 3 days out of 7. No conditioner or moisturizer in the room for my fiance. Hotel would not provide. Room was large enough and cleaning was OK though. Shower was rubbish. Water slightly dribbled out. Really loud at night too. Loads of noise from outside. We both struggled to sleep. 3 Cleansiness I had an issue with the cleanliness of the chefs cooking the food. Picking up pizza with bare hands. Hotel in general is kept very clean however, especially the lobby. Toilets however were not kept clean. I noticed Water on the floor in the cubicles every time I went to use. The rooms are clean though no problem with this area. Downside was no wifi in room (even though this was advertised). Also no kettle in room and no mini bar. To conclude. This is a good 3 star hotel.... not 5....

Honestly i enjoyed my stay the place is clean calm and very close to the beach the staff were friendly and room comfortable

Honestly, such a good experience! The place is beautiful th atmosphere is calm, and the staff is really professional. I enjoyed my stay from beginning to end. Definitely a place worth remembering

Honestly, i loved it! Everything was great clean, peacefly, and it's welcoming. The staff were super friendly, and it's the perfect place to relax and enjoy your time. Definitely recommend

We booked a 10-day stay at the Mahari Hotel in Tunisia, advertised as a 5-star resort. However, upon arrival, it became immediately apparent that the hotel falls significantly short of that rating. Based on our experience, we would struggle to rate it even as a 2.5-star facility. Here are the issues we encountered: • No tea or coffee making facilities were available in the room, which is a basic expectation for a 5-star hotel. • The telephone in our room did not work, making it impossible to request room service—only to be told later that room service was not available, despite it being listed as a facility on the hotel’s description. • The air conditioning was broken, leaving the room hot and uncomfortable throughout the stay. • A piece of plastic was found in the bed after housekeeping had cleaned the room, raising concerns about the overall cleanliness and hygiene. • A shelf under the television fell off the wall multiple times, posing a safety risk. • We were moved to a different room, but the new room was no better—air conditioning was still not working, the balcony door handle was hanging off, and the same issue with the shelf occurred again. Additionally, my husband has a severe milk allergy, which we made clear. However, the hotel staff offered no support or suitable alternatives, and most of the food was either cooked in butter or contained milk powder, making it impossible for him to eat safely. We also felt very unsafe during our stay in Tunisia, with extremely aggressive sales tactics from vendors both inside and outside the hotel, creating an uncomfortable and intimidating environment. All issues were brought to the attention of the reception staff Due to these issues, we were forced to cut our honeymoon short, checking out after just 5 days and arranging our own flight home through another airline at additional expense. We had no choice but to leave, as the conditions were unacceptable and the staff unhelpful in resolving any of our concerns. This trip was meant to be a celebration of our marriage—an unforgettable and joyful experience. Instead, it has left us both incredibly upset and disheartened. Given the significant difference between what was advertised and the reality of our experience, I am requesting a refund for the 5 unused nights of our stay, and reimbursement for the costs incurred in arranging our early departure. I am still awaiting a reply from love holidays and a reply from Hotel Mehari

Honestly, no complaints at all the stay was excellent from start to finish the place is clean the staff is super friendly and the atmosphere is really relaxing I would definitely come back

Weather excellent. Lots of sun Food was fair, lots of fish and lamb. Staff all very friendly and nice to interact with. It was however the end of season and lots of places were looking very quiet and run down. Ideal for winter sun. Great pool

Honestly such a great stay the place is clean calm and really camfortable the staff were kind thé beach was beautiful and the whole atmosphere was perfect for relaxing. I honestly loved it