Mehari Hammamet Thalasso & SPA

My reviews are nothing but honest , inside the hotel ie rooms , reception ok but the restaurant is poor from a hygiene perspective around the hot food areas , salads etc fine , very slow at resetting tables and food is repetitive, pool area is awful the trip advisor reviews show well kept lawns around the pool and clean areas it’s basically patchy grassless areas and filthy walk ways , the beach is lovely within Mehari section and the sea is crystal clear and lovely to walk in , To recap the food is edible and the rooms are fine we won’t revisit Tunisia but it’s ticked off

We stayed here for 7 nights, visited sidi bou said, Tunis market, Carthage, Sousse, Kairoun, Colosseum etc. People are really nice, polite to tourists at places I have been even shopkeepers (apart restaurants where they expect you to order a meal for each otherwise they get upset). They will invite you to their shops but if you reject they won’t keep asking. Now regarding hotel Mehari - for the starter no AC in any room as they turned them off due to cooler season (according to them) while it was around 28 - 31 degrees. Had to keep windows and patio door open for 24 hours to keep our room cooler which attracted mosquitoes and we weren’t prepared for these unwanted guests otherwise would have taken mosquito repellent to welcome them. No internet in rooms. Only two working lifts serving all guests. One of my big issue was lack of refreshment facilities in the room. They call it 5 star but do not provide any facilities to make tea, coffees in the room. It comes with one small empty fridge with two bottles of water left outside the fridge. This is all you get in your room apart your bed and usual desk and mirror. A small locker without key and if you want to use locker, you have to get keys from reception. Even premier Inn has better facilities than this so called 5 star hotel. On 2nd floor, hallway entrance to the floor is dark and kids are scared to walk alone in the evening. Out of 7 days they only turned them on twice while two big groups checked in as part of tour packages but then switched them off again. Most staffs were nice only exception were the cook at the poor BBQ area who is frequently get annoyed if anyone re-order any food. Being a group of 9, two of us were ordering food for whole group but he gave us a look made us feel so awkward that we never been to BBQ after first day. Bar staffs at the main lobby were really nice, hard working, seen them working everyday quietly and doing what they are supposed to do. Foods are repetitive but this is expected considering hotel’s conditions. Had really bad experience on the first night. We arrived around 10:30 pm and while checking in, reception staff kept our passports to record them and advised us to go on the first floor for meal while he does his admin work. While went to the restaurant, it was already closed and one member of staff opened the door and showed us buffet area where few fruits, salads and pastries were left. We didn’t mind to grab some quick bite but then saw that restaurant staff calling to reception staff angrily and telling them off in their language but few words and his expression were clearly indicated that he is telling them off for sending us to restaurant. Clearly a bad communication between teams and we got embarrassed. Entertainment facilities were average which reflected management’s budget consciousness again. Outdoor pool is small but okay for October, not too busy. Life guards could do better if they are off screen and more active around the pool. Indoor pool is small and jacuzzi wasn’t turn on ever. While asked staff around pool they pointed us towards reception and didn’t bother to ask them as they may come with another excuse. Pool areas are dark and lights are centrally switched off. After shutting the door, it’s pitch black. To summarise - I may comeback to Tunisia but not in Mehari if I be honest.

Arrived and was greeted at reception around 11:30 pm, we were asked if we wanted to eat, we said yes and went up to the first floor to the dining room before checking in. The dining room had very little to eat unless you wanted to eat flies. I do know that flies is not their problem but they were all over the food. Had a little bit of salad then went to check in. Rooms- room was spacious but did need an upgrade decor wise. Bed was comfy with duvet and extra pillows. We had a sea view and the view was amazing. Down side to our room it was above the disco that was for the locals (we were told) out on the main street that went on till 4am, very noisy and even a fight broke out, with police in attendance. Staff- Staff were amazing, couldn’t fault them, after 2 days they had drinks and a table ready for us. Always very polite and chatty. Food- well what can I say, there was a good selection but every single day was the same, lunch and dinner. 90% of the time food was cold. Pool area- needs a good upgrade around the pool, there were plenty of sun beds and cushion to lay on. The toilets at the pool side were smelly all the time. Check out- we asked if there was anywhere to get freshened up, we’re told at the pool area at the smelly toilets!

Looks good on arrival after a long delayed day, but issues show as week goes on Food- poor, plenty of selection but same every day and like warm Pool area- poorly kept Out in town- terrible for being harassed by medina / shop owners ? lol Told on last day at checking out that a refreshing room was a toilet and shower area at pool , this was atrocious to say the least, too much info to put on here sorry but don’t think we will be back here

The hotel feels like it’s stuck in the 1980s and definitely doesn’t deserve its 5-star rating. I do not recommend it. We stayed with the All Inclusive option, but access was very limited. The bar offered only five types of drinks, and the beach bar was almost always empty – under the All Inclusive package, only non-alcoholic drinks were available, and everything else was extra paid. As for the food – very poor and repetitive, the same dishes every day. Dinner was supposedly served until 9:30 p.m., but by 9:00 p.m. there was often nothing left to eat. Additionally, the bed linen was changed only once a week, which is unacceptable for a supposedly five-star hotel. Moreover, visiting this hotel off-season in October, there was a shortage of sun loungers and mattresses on the beach, meaning that guests using the hotel’s beach had neither loungers nor mattresses due to limited space. In summary – this hotel does not meet the expected standards, it’s far from a 5-star experience, and I will never come back.

I came here with my 1 year-old son and we had an amazing time. The location is good for excursions, food and shopping. The entertainment team were really fun and there is lots to engage with in the evenings at the hotel. I loved my first time in Tunisia and would definitely book again!!!

It's good hotel i like it here overall this hotel is a solid choice for anyone looking for a peaceful, beachside getaway with good amenities and friendly service. I would definitely recommend it and would consider returning for another stay.

We are travelers from Czech Republic and we really enjoyed our stay in here. The staff was great, particularly animators like Pika, Antonio and Hamza. And the food was really Arabic.

I came here with my family and we love it! Great entertainment, Lovely food, very friendly. The beach is lovely!🩷🩷❤️🤍

I had a wonderful stay at this hotel The hotel is clean, comfortable, and perfectly located near the beach and local attractions. The staff were always friendly and helpful, especially at the bar and spa. The food was tasty with plenty of variety, and the animation team made evenings fun without being intrusive. Great value for a relaxing holiday — I’d definitely come back!