The Star Grand at The Star Gold Coast

We recently spent four wonderful nights at The Star Grand on the Gold Coast, booking through Luxury Escapes, and overall it was a fantastic experience that we’d happily repeat. Check-In & Staff From the moment we arrived, the team set the tone for the stay. A special mention must go to Sebastian at the front desk, who went above and beyond to get one of our rooms ready early — a small gesture that made a big difference. Our second room wasn’t ready until 3:40pm, which was a little later than expected, but the hotel handled it graciously by offering a $50 credit for the inconvenience. It’s that kind of attentiveness that separates a good hotel from a great one. Throughout our entire stay, every staff member we encountered was warm, professional, and genuinely courteous. Rooms Both rooms were spotless and well-appointed, with truly stunning views and beds so comfortable you’d struggle to leave them each morning. The one area I’d flag for improvement is the bathroom — water pressure was on the lower side and the hot water didn’t get quite as hot as we’d have liked. A minor gripe in an otherwise excellent room experience. Dining The included breakfast was a lovely way to start each day, and the $50 daily dining credit for the hotel’s restaurants added great value to the package. It made dining in feel like a treat rather than an afterthought. Pool & Location The pool is excellent — a great place to unwind and soak up the Queensland sunshine. The location is a real highlight too, with Broadbeach and Pacific Fair Shopping Centre both within easy walking distance, making it effortless to explore the area. Final Verdict A few small hiccups aside, The Star Grand delivered a polished and memorable stay. The combination of beautiful rooms, an outstanding team, and an unbeatable location makes it easy to recommen

We liked the location as it was central and the room we have did have a view which was awesome

Beds were comfy and rooms were modern enough.

You have to pay for parking unless you become a member on the day you arrive . Which involves long ques and Miami formation on how to go about it. You are unable to use the sauna unless you book a treatment . This should be made clearer in the bookings. Reception was slow. Hotel lobby is outdated.

Lovely room and a great location

The bed has a topper on it and dipped on one side. It was ok to sleep when you found the most comfortable spot after shuffling around for 20 minutes

So central

Loved everything

Spacious room. Clean facilities. Very friendly staff!

I wanted to stay an extra night but I couldn’t extend my stay because the Terrace rooms were all booked and that made me sad 😉