Staybridge Suites Oklahoma City by IHG

The helpfulness of the staff and accommodations

Very nice they are updating the hotel but still very nice. Only place we stay in OKC!! Kinda disappointed the hot tub and pool were closed.

The suites have awesome space, loved having 2 bathrooms. The breakfast was good. The outside area had a grill, outside seating, & basketball court. Kids loved it!

WARNING! do not book this hotel!!! We made a reservation on June 11 for one night on JULY 18, a month before!!! We traveled by car three adults and two small children. When we arrived at the hotel at the reception they denied the existence of the reservation even though we showed the confirmation email. They didn't have a single room available. They did not help us to get other accommodation. We found a place to stay by ourselves at almost midnight.

The room we reserved was not available. We were not notified and when we checked in the room we were given didn’t have room for 3 people and smelled bad. We were sent to another location but it took three tries to get a room that worked. However the room we were given was very very noisy and we couldn’t sleep

We did not get the room type we reserved and paid for. Hotel was in disrepair.

Complimentary washing and drying for clothes, indoor pool, and breakfast was decent

My room was dirty stains on the chair, floor, and wall. The room had a mildew smell, the room was not dusted at all. When I brought my concerns to the front desk I was told they are remolding. This room should have not been given to anyone. I was not offered another room I even showed pictures to the front desk staff. I still was not given another room. This was my first time staying here not good first impression. The furniture in this room was dated, pictures on the wall missing picture frame pieces, mirrors had chips in them, curtains had stains barely closed. This room was awful.