Kanda Residences Pool Villas

Not even close to a 5 star hotel experience. Dont know where to start. Breakfast is very poor - very few options and poor quality. The Villa itself was Ok but common areas are very bad maintained- felt like the place was abort going bankrobcy any minut. Almost no service and no facilities. The gym closed and so was restaurant - only a few food options in the café - agian poor quality. The pools are dirty eventhough chlorine level seems high and mentioned - no action. Outside light not working -agian mentioned but no action. I have never written a poor review on the many 5 star accommendations booked at hotels.com - but this is just below all standards - 3 star on a good day. Do not book. Used neighbour hotel - Hyatt - for all 5 star activities like spa, food and drinks

You certainly feel that the place needs an update on several fronts (and it has been started). This is however more than compensated by the very friendly and helpful staff and management who did their utmost to help with all and anything

The private pool with every villa is fabulous. Extensive renovations are upcoming that will add to the great “bones” that exist. Very nice people GM goes out of his way as does staff.

Clean but over rated, breakfast very poor and no service and activities, i see more resorts better than and the same prices.

This place is a dream! The people were so kind and so very helpful. Our villa was amazing and very clean. We loved the location, it was quiet but not far from the bustle of the island.

What an amazing experience! The staff is so friendly and helpful. They helped us book a tour, arrange a ride to the airport etc. They went above and beyond service expectations! They even delivered us a surprise cake for my husband’s birthday! The Villa was beautiful, clean, the views breathtaking. Having our own private pool was fabulous. The restaurant served an excellent breakfast and we also ate there for dinner one evening and the food was delicious. I highly highly recommended.

On ne va pas se le cacher, il y a des petites reparations à faire de ci de là. MAIS, la villa est tellement spacieuse et agreable, et nos hôtes tellement accueillants et gentils, qu'on y passe un merveilleux séjour.

Loved the resort, very nice and private. Just a bit far from major attractions.

Very good. Love it

We were very disappointed by this hotel. The villas are lovely but unfortunately poorly maintained. We stayed there with my husband for a week which we were looking forward to relaxing in but it was a nightmare. It was impossible to get to sleep as the air conditioning was so noisy. We tried to turn on the fan but it squealed even louder. In addition, the cupboards were very dirty when we arrived, the bathroom sink was blocked and there was a room that was locked which we were unable to use even though we had booked the whole villa. We reported these problems to the manager, but they were only partially resolved, and only one day before our departure, so it was totally pointless. Furthermore, the staff are very disrespectful. On several occasions they took the liberty of entering the villa without warning, even though we had put up a "do not disturb" sign at the entrance. The day before our departure, for reasons we don't know, the house was not cleaned. And finally, we had included breakfasts in our stay, which were a sham, not to say a complete rip-off. Apart from the fact that it was very expensive (there are many places on the island that offer high quality breakfasts 4 times cheaper than here), almost empty, the few choices on offer were pork-based, which is disrespectful for Muslim, Jewish and vegan customers. In short, the island of Koh Samui offers many better quality hotels at lower prices. We invite you to fall back on those and to skip Kanda Residences Pool Villas.