Our family was on a multi-state road trip and taking our hotel stays day-by-day. When we decided to land in the Wisconsin Dells area, we were debating whether to spend 1 night or 2 in the area. I came upon the Voyageur Inn and was attracted to it because it boasted of WiFi, a pool/hot tub, an on-site restaurant and bar. I saw from the pictures that it is an older property, but we’d been having good luck with older properties this trip, finding several that were clean and comfortable, and we hoped for the same from Voyageur. I envisioned that we might be able to use the pool with our tween, then my husband and I might enjoy a cocktail at the bar in the evening while he played with his friends on his iPad in the room. If the room/amenities had been as comfortable as we’d hoped, we’d have stayed 2 nights. We ended up leaving after 1, and gratefully so. First, there is no WiFi in the rooms, they say they’re “working on it,” but based on the signage it doesn’t seem like they’re planning on finishing that “work” anytime soon. The woman at check-in was sitting at a desk in a back office facing the front, but still made us ring the bell before she would come out, though she knew we were standing there. She couldn’t find our reservation initially. She finally found it, and gave us our keys. We noted that the main hall smelled funny, and the halls where the rooms are located are DARK. Looks like something out of a horror movie walking up. We opened our first room and it was HOT. I turned the AC on and noticed it didn’t seem to be blowing very cold, but we thought we’d go to dinner and leave it running, and see if it cooled down. It didn’t. When we got back and it was still hot, we went to the front desk (rang the bell again), and the woman’s response after we told her we went to dinner and came back was, “It just takes a while, give it 10 minutes.” We said it’s already been over an hour. She said, “Well, I’d have to come check it,” as if we wouldn’t want her to do that. We said, “Yes, please do!” She did come confirm that the AC wasn’t working, and told us maintenance wasn’t in. We asked for a different room, and she said she could move us, but the other room’s door key wasn’t working so she’d have to figure out the key. We asked to be moved, and after some time she was able to bring us a key for the new room. We learned that the restaurant and bar is only open from 5-8 in the evenings, so no chance of that evening cocktail. No towels at the pool, we used our room towels. The WORST part of the whole stay, though, was what passed for a “bed”! Sleeping on the floor might have been worse, but not by much. The king-sized bed was literally like sleeping on a cot. It doesn’t even feel like a real bed. Thinnest mattress I’ve ever seen in my life. That alone would be reason enough to cut our stay short, if we had planned on being there more than one night. It was truly awful. Pros: The rooms are large. They were satisfactorily clean. There was a stain on the carpet and some stray hairs in the bathroom, but other than that it did seem pretty clean. And the complimentary breakfast ticket at the restaurant next door IS nice. We had a great breakfast of scrambled eggs, meat, toast with jelly, and coffee, in a nice sit-down restaurant atmosphere, free of charge. That was nice. Also, the Norman Rockwell art collection on site is pretty cool. There’s a nice little biographical write-up of Norman Rockwell available in the lobby, and their collection of his complete works is on display in the halls leading to the restaurant. That being said, our overall experience at the Voyageur Inn was… lacking. We’ve stayed in some old hotels and motels that were really well-run, clean, and nice. This wasn’t that. This was a property in decline in EVERY way, not just by age. Do not recommend.
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