Hampton Inn Harrisonburg South

I frequently visit the area and first time at this hotel. Good was lots of parking, near interstate, easy to find and bed was comfortable. Not so good. Employee at check in was not very friendly or engaging. Tables at breakfast area dirty and limited fresh breakfast selections. Orange juice was not good and apples only fresh fruit and they were not very fresh. Room needed attention. Small tv with limited channels. One of the lamps had stains on lamp shade. Toilet paper dispenser loose. 2 toiletry bottles in room were empty. The air vents were nasty. Obviously had not been cleaned in a long time. It is not guests' responsibility to constantly report issues to management. A couple of times went to front desk no one was there. Management needs to do a better job of inspecting the rooms and breakfast area.

It was a pleasant entrance met by friendly staff. I left before breakfast to save on holiday traffic so I cannot rate the breakfast but they had flavored water in the lobby I could fill my jug with to go. I would stay again.

Upon check in, the lobby was quite clean and seemed very modern. That was VERY misleading. When we got to our room, it was clear the rooms didn’t receive the same type of updates the lobby area did. The furniture was very dated, with scuff marks on everything. The walls had patchy paint and scuff marks and other mystery substances on them. The ceiling in the shower was peeling and in need of repair. My biggest issue- the cleanliness! I woke up in the middle of the night sneezing and my eyes were burning. In the morning, I wheezing and had to use my inhaler. My son was sneezing and nose running. We both have a sensitivity to dust and mold, not sure which it was that set us off, but something in that room had us running for check out. I am most troubled by the folks that gave this place high reviews- it was the only reason I booked this on a late night stop over in our travels. I’m being honest so others can avoid it and hopefully management will take this as a learning opportunity and update and/or CLEAN this place!

Comfortable room. Good ice machine.

No business center computer. Breakfast was bland, only warm, and the coffee wasn't very good.