Residence Inn by Marriott Abilene

The room had a mini kitchen that was a nice feature. The room was clean and a nice size.

The breakfast was free, but it was low quality and bland I was charged for parking after my stay. There was no mention or charge for this when I booked, paid, and checked in/out. Nor was I emailed about the charge. It just showed up on my credit card a few days later. It was a standard parking lot with no gates or barriers as is with most hotels, so i do not understand why they charge for parking after the fact. The charge was removed after I called to complain, but I did not appreciate adding on fees after my stay. That is very shady.

Everything matched just fine for one night staying with family members and two service dogs.

The TV didn't work well. The ice maker didn't work and the new staff person didn't know how to fix it. He did bring us ice from down the hall. Half the outlets in the kitchen didn't work.

Clean and quiet

It was great

It’s free continental breakfast and location, it was nice and quiet too.

N/A

Very friendly staff

Bed uncomfortable. Toilet seat broken. Not enough parking. Light fixture broken.

Internet was slow. We had the water on the floor from leaking air conditioner. Bed was lumpy

Theres no way this should be rated this highly. The wifi didnt work. I didnt get breakfast cause i was 10 minutes late. The TVs are super small and you only get one. This was twice what it should've cost. Will not go there again.

Our check in was later in the night around eleven , Sara I think was her name checked us in with no problems and even made sure we had enough blankets and linens for the pullout sofa bed. She was wonderful . Look forward to staying here again