Hilton Garden Inn Dover

Secure; arming is not gated but someone is around all the time. This hotel has exceptional customer service. It is very small but if you want a great stay over, this would be it.

The breakfast was exceptional, but it did not come with the room package. however, perhaps because of this there was none of that mad rush to a cramped breakfast room & standing in line for waffles.

A lot of places to eat and shop

It was Hindenburg off the road not easy to see

Nothing

Horrible Communication

Cleanliness and staff was nice

I didn't really like anything about the hotel

The fridge didn't work and had a terrible smell, there was a giant street light that was shining directly into our hotel room window, the breakfast wasn't included (and was pretty expensive if you bought it and it was the mediocre fare you'd get at a complimentary breakfast buffet), we brought my elderly dog and got a noise complaint about him (I've traveled all over the country with him over the past 10 years and this was the first noise complaint I've ever gotten about him), we also got the noise complaint in the early afternoon which seemed a little excessive, especially considering how loud the cleaning crew was at 8AM right outside our room (apparently we were right by staff quarters), the room was small and not really what I expected, the location is sketchy - my boyfriend went to the Wendy's drive-thru that shares a parking lot with the hotel and his vehicle was approached by a strange man, I was also charged an additional $125 in addition to my original booking costs as an incidentals deposit? That didn't even include the $50 pet fee. I've had to put a card on file with hotels before but I've never been preemptively charged before. Overall, this was just not a good experience and I won't be staying with Hilton again - Marriott Bonvoy has much nicer accommodations and are actually pet friendly.