Home2 Suites by Hilton St. Charles St.Louis

Did not stay, upon entering the room and turning on the light we were greeted by a parade of roaches!!!! Immediately went to the front desk and advised we would NOT be staying!!!

Pretty sure when I stayed there 2 years ago they were still under renovation. Had to get rooms switched due to giving us someone else’s room. The new room had dirty sheets. I was really uncomfortable and we had cockroaches crawling on our bags when we checked out in the morning. We also didn’t get breakfasts since they had limited cold breakfasts that was not stocked at all.

Was charged a $30.00 fee at check in which was not expected or explained.

I had a rat, the carpeting was very soiled, the furniture was soiled.

Mostly a great stay but a couple things could be improved. Indoor pool needs more attention and better ventilation. Absolutely no air flow in there so it was super hot.

The have roaches and bugs in the rooms

At first I thought it was closed and abandoned, no cars in the parking lot. Walked in the lobby looked under construction, but it was after 6pm so I carried on with my in door picnic plan for a romantic evening, … the room? It had a bed. The tv worked. But the pool and hot tub not working, everything was dirty. Not horrible dirty but not good , the hotel is completely run down and the pictures on line are fakes from either another website or another time. We left after eating the takeout I brought and watching the football game . Did not take our shoes off. But if you need a place to crash? It’s safe. And the bed was made . Better than living outside.

Do not go there it had roaches

Looks like it was once a grand hotel. Needs updates and better cleaning

The overall cleanliness inside and outside was poor.