Timber Cove Resort

Great place to stay on the Sonoma Coast. Yummy food and wine in the Coast Kitchen restaurant in the inn. Quiet and peaceful. Lots of beautiful places to hike nearby. Nice lounge/bar to hang out and listen to music and play games. Comfy beds and majestic views.

My husband booked Timber Cove for our 10th anniversary and my birthday. Due to traffic, we arrived later than planned but called ahead and booked a spa appointment for noon. At check-in, we upgraded our room after being shown two options. We noted an elevator next to the room and were assured it was rarely used; unfortunately, it was extremely loud. We later realized the kitchen was directly below us, and dishes could be heard throughout the evening. While frustrating, we were exhausted and chose not to complain. Dinner that night at the restaurant was excellent and truly the highlight of our stay. The next morning, when we stopped by the front desk to ask for directions to the spa, we were told we had no reservation and that nothing could be done. We have a call log confirming the booking, but since it was made by phone, we had no written confirmation. The front desk appeared polite on the surface but showed little genuine concern or effort to resolve the issue, despite this being the main reason for our visit. They offered 50% off the spa the following day, which was not possible since we were checking out. After further discussion, the only resolution offered was a complimentary breakfast, which felt inadequate after spending nearly $2,000 on a two-night anniversary stay. A manager never came to speak with us, and despite multiple follow-up emails, we have yet to hear back from the manager. We regularly stay at high-end properties and understand premium pricing when service reflects it. Unfortunately, the service felt performative rather than sincere, and the lack of care, communication, and accountability left us disappointed. For a milestone anniversary, we expected far better guest recovery and attention

The amazing view of the ocean

Wonderful location, great walks right on property.

N/A

Gorgeous with lots of hiking paths

Nothing except I wish the dinner and small bites menus had more salad offerings