Thames Street, Staines, gb
Scenic River Views
Escape to a room with picturesque views of the River Thames and unwind in tranquility.
Convenient Location
With the town center, shops, and rail station a stone's throw away, explore Staines with ease.
Riverside Dining Experience
Enjoy a meal at the terrace bar and restaurant overlooking the river, creating a perfect ambiance.
Book your stay at Mercure London Staines-upon-Thames Hotel for a memorable riverside retreat.
Bright and modern room with a 32-inch flat-screen TV and a private bathroom. It also features a telephone and tea/coffee facilities in the room.
Double room - Classic - View
$137.07
Spacious room with river views, a 32-inch flat-screen TV and a private bathroom. It also features a telephone and tea/coffee facilities in the room.
Classic Double Room With River View
$118.29
Classic Double Room With River View
$226.72
Spacious room with river views, a 32-inch flat-screen TV and a private bathroom. It also features a telephone and tea/coffee facilities in the room.
Standard Family Of 3 Room
$138.02
Standard Family Of 3 Room
$251.38
1 Double Bed168 sq feet Internet - Free WiFi Entertainment - 32-inch LCD TV with premium channelsFood & Drink - Coffee/tea maker, 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability
Deluxe Double Room
$128.15
Deluxe Double Room
$239.03
Guests highly rate the good location and frequently praise the friendly staff.
GBLocation and price good for location.
Rooms not very clean. Booked for two days for 3 adults yet only left one towel and coffee/teas for only one day. Also couldn’t use restaurant on evenings as it had been booked out privately yet we weren’t told that when booking.
GBGBInterior, bar, room and river Thames.
Nothing
GBThe location was beautiful
No air-conditioning
GBLovely location, car park facility, honour layout and mostly friendly staff.
1). When the guests were checked in, their pre- requested twin beds were not given-. It took a while to sort it out. 2) Two of the guests were settling in to their rooms only to find some unknown people entered their room with a key that were issued to them by the reception staff. The girl guests in the room were extremely alarmed and distressed by this situation. This was potentially a very serious and dangerous incident for the young girls who were taken by surprise and scared at seeing strangers entering their rooms. Potential risk of harm to them through this mismanagement of keys to the rooms being given to strangers was significant. This is totally unacceptable and caused the girls who were booked for an enjoyable hen party, a huge amount of stress.
We stayed here after spending the day at Thorpe Park. Although our rooms were a tad dated and needed a bit of paint and upgrading they were both clean. My only complaint was that there was a stale smell in one of our rooms but with the windows open this disappeared. The staff were lovely and welcoming and the hotels location was perfect to the town centre and a short drive from Thorpe Park. We would stay here again
GBGBGBVery kind staff who were patient and helpful
GBThe staff are welcoming, friendly and helpful. It's in a very good location, within walking distance to the train station directly into London, a two minute walk into town and all it's restaurants and standard shops and 15-25 minutes Heathrow. The windows actually open - nice for fresh air.
It is a very tired and warn down hotel. The beds are uncomfortable the sheets don't fit and the pillows are neither here nor there. It feels dirty. I have stayed a few times (out of necessity) and each time I go I think its so grubby and I have had to show staff, the mould, the hair in the shower and once I even had dirty used sheets on my properly made up bed.
