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7.7 / 10 Guest Rating

Sunday London Staines-upon-Thames Heathrow T5

Thames Street, Staines, gb

Sunday London Staines-upon-Thames Heathrow T5 - main view

About the Property

Scenic River Views
Escape to a room with picturesque views of the River Thames and unwind in tranquility.

Convenient Location
With the town center, shops, and rail station a stone's throw away, explore Staines with ease.

Riverside Dining Experience
Enjoy a meal at the terrace bar and restaurant overlooking the river, creating a perfect ambiance.

Book your stay at Mercure London Staines-upon-Thames Hotel for a memorable riverside retreat.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature). Please note that the credit card used to book must be presented on arrival. A fee of $25 will be applied for each pet.Parking is subject to availability due to limited spaces. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Classic Double Room - Photo 1
Classic Double Room - Photo 2
Classic Double Room - Photo 3
Classic Double Room - Photo 4
Classic Double Room - Photo 5
Classic Double Room - Photo 6
Classic Double Room - Photo 7
Classic Double Room - Photo 8
Classic Double Room - Photo 9
Classic Double Room - Photo 10
Classic Double Room - Photo 11
Classic Double Room - Photo 12
Classic Double Room - Photo 13
Classic Double Room - Photo 14
Classic Double Room - Photo 15
1/15

Classic Double Room

Bright and modern room with a 32-inch flat-screen TV and a private bathroom. It also features a telephone and tea/coffee facilities in the room.

15 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerRadio

Double room - Classic - View

Non-refundable
Room Only
20% OFF$174.3

$139.44

Includes taxes & fees
Classic Room With River View - Photo 1
Classic Room With River View - Photo 2
Classic Room With River View - Photo 3
Classic Room With River View - Photo 4
Classic Room With River View - Photo 5
Classic Room With River View - Photo 6
Classic Room With River View - Photo 7
Classic Room With River View - Photo 8
Classic Room With River View - Photo 9
Classic Room With River View - Photo 10
Classic Room With River View - Photo 11
Classic Room With River View - Photo 12
Classic Room With River View - Photo 13
Classic Room With River View - Photo 14
Classic Room With River View - Photo 15
1/15

Classic Room With River View

Spacious room with river views, a 32-inch flat-screen TV and a private bathroom. It also features a telephone and tea/coffee facilities in the room.

15 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerRadio

Classic Double Room With River View

Non-refundable
Room Only
20% OFF$146.76

$117.41

Includes taxes & fees

Classic Double Room With River View

Non-refundable
Breakfast Included
20% OFF$281.29

$225.03

Includes taxes & fees
Classic Family Room - Photo 1
Classic Family Room - Photo 2
Classic Family Room - Photo 3
Classic Family Room - Photo 4
Classic Family Room - Photo 5
Classic Family Room - Photo 6
Classic Family Room - Photo 7
Classic Family Room - Photo 8
Classic Family Room - Photo 9
Classic Family Room - Photo 10
Classic Family Room - Photo 11
Classic Family Room - Photo 12
Classic Family Room - Photo 13
1/13

Classic Family Room

Spacious room with river views, a 32-inch flat-screen TV and a private bathroom. It also features a telephone and tea/coffee facilities in the room.

15 sqm
Sleeps 3
1 Double bed (131-150 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerRadio

Standard Family Of 3 Room

Non-refundable
Room Only
20% OFF$171.21

$136.97

Includes taxes & fees

Standard Family Of 3 Room

Non-refundable
Breakfast Included
20% OFF$311.86

$249.49

Includes taxes & fees
Deluxe Double Room - Photo 1
Deluxe Double Room - Photo 2
Deluxe Double Room - Photo 3
Deluxe Double Room - Photo 4
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Deluxe Double Room

1 Double Bed168 sq feet Internet - Free WiFi Entertainment - 32-inch LCD TV with premium channelsFood & Drink - Coffee/tea maker, 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

16 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneDeskPrivate bathroom

Deluxe Double Room

Non-refundable
Room Only
20% OFF$159

$127.2

Includes taxes & fees

Deluxe Double Room

Non-refundable
Breakfast Included
20% OFF$296.55

$237.24

Includes taxes & fees

Guest Reviews

7.7
Very Good1582 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness6.5
Service8.5
Location9.0
Room Quality7.0
Amenities7.5
Value for Money8.0
Food and Beverage7.0
Overall Experience8.0

Select topics to read reviews

M
MohammadgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 8, 2026

"Exceptional"

10.0
Helpful?
M
MitchelusUS
Verified booking
couple
Standard Room
Stayed in Jun 8, 2026

"Excellent"

8.0
Helpful?
A
Anne MettenoNO
Verified booking
solo_traveller
Standard Room
Stayed in Jun 8, 2026

"Exceptional"

9.0

Beliggenheten er super.Frokosten ikke allverden.

Helpful?
S
STEVEgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 8, 2026

"Great 2 night stay"

9.0

Great location next to the river, walkable from the train station. Had an upstairs room with balcony which was ideal, good breakfast and very helful staff.

Helpful?
G
GarygbGB
Verified booking
couple
Standard Room
Stayed in Jun 8, 2026

"Excellent"

8.0
Helpful?
C
CatherinecgCG
Verified booking
couple
Standard Room
Stayed in Jun 7, 2026

"Excellent"

8.0
Helpful?
C
CatherinecgCG
Verified booking
family_with_children
Standard Room
Stayed in Jun 7, 2026

"Excellent"

8.0
Helpful?
H
HeatherauAU
Verified booking
extended_group
Standard Room
Stayed in Jun 7, 2026

"The location of this hotel is very good and close to everything. Beware the many old stairs and rooms that are a long w"

4.0

Our first night at this hotel was very bad. It was busy and we were put in the farthest room possible on top floor with no stairs! We had to climb at least 6 flights of stairs and a very long walk with all our baggage. We are in our 70’s. What was very good was that the next morning the manager moved us to very good rooms on the ground floor for the next 2 nights and carried down all our luggage. A very kind gesture that we appreciated greatly.

Not knowing that there are many stairs in this hotel and no lifts. Although it is only two stories high it is very old and many passages to navigate.

Helpful?
P
PaulagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 7, 2026

"Terrible"

2.0

The bed was very comfortable. Staff were pleasant

The room was nothing like pictures shown small not very clean. Paid extra for river view but door lock was broken balcony was filthy full of cigarette ends. Paid extra for breakfast not great was shown buffet style cooked breakfast but was not the case. Very noisy room adjoining door you could hear everything from room next door. Floor boards creaked badly. Only 1 small bedside table not 1 of the best hotels stayed in.

Helpful?
L
LeahusUS
Verified booking
couple
Standard Room
Stayed in Jun 7, 2026

"Good location but old and dirty and not worth the money."

3.0

Location was good for what i needed

Room and hotel were dirty. There was literally a dirty food crusted spoon on the table behind the TV. Bed and pillows were terrible and faucet hardly worked

Helpful?