Thames Street, Staines, gb
Scenic River Views
Escape to a room with picturesque views of the River Thames and unwind in tranquility.
Convenient Location
With the town center, shops, and rail station a stone's throw away, explore Staines with ease.
Riverside Dining Experience
Enjoy a meal at the terrace bar and restaurant overlooking the river, creating a perfect ambiance.
Book your stay at Mercure London Staines-upon-Thames Hotel for a memorable riverside retreat.
Bright and modern room with a 32-inch flat-screen TV and a private bathroom. It also features a telephone and tea/coffee facilities in the room.
Double room - Classic - View
$139.44
Spacious room with river views, a 32-inch flat-screen TV and a private bathroom. It also features a telephone and tea/coffee facilities in the room.
Classic Double Room With River View
$117.43
Classic Double Room With River View
$225.06
Spacious room with river views, a 32-inch flat-screen TV and a private bathroom. It also features a telephone and tea/coffee facilities in the room.
Standard Family Of 3 Room
$136.99
Standard Family Of 3 Room
$249.53
1 Double Bed168 sq feet Internet - Free WiFi Entertainment - 32-inch LCD TV with premium channelsFood & Drink - Coffee/tea maker, 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability
Deluxe Double Room
$127.21
Deluxe Double Room
$237.3
Guests highly rate the good location and frequently praise the friendly staff.
GBRiverside location
GBHotel was nice staff very friendly facilities were very good the hotel room had all the things needed and an ensuite location within walking distance of local shops the bus station and the train station
Walls are very thin and have doors joining the rooms together that let alot of noise through can here every noise coming from the next room included bedroom activity noises the windows are very thin and close to the road so you can hear so can hear all traffic noise going past and it's very loud with all the noise me and my husband were up and down all through the night by the morning we were extremely tired with having broken sleep all through the night
GBThe lady on reception was lovely I think her name was Anna? Very helpful and professional.
USProblem not getting hot water. Not regular flow ending up with periods of cold water in shower. Then blast of hot water.
ITGBGBLocation was great. Manager at night was ok. Rooms lights and bed size and mattress were good.
Overall I was very disappointed with this hotel, I booked it for my elderly parents. The cleanliness of the room and carpets was well below an acceptable standard. The bathroom hose was blocked and when I reported the issue a few times, the manager informed us that no plumber was available over the weekend to address any maintenance problems. Unfortunately, the issue was still not resolved on Monday. Everything just felt dirty. We had originally booked the hotel for three nights but decided to leave after two nights without requesting a refund for the unused night. The overall experience simply was not worth the amount we paid. There are much better alternatives available that offer cleaner accommodations and more attentive service. One of the most frustrating aspects was the lack of staff presence at the front desk, often requiring guests to wait a long time before someone became available to assist. Based on my experience, I would not recommend this hotel.
AULocation
No lifts and we were expected to carry 25 kilo cases upstairs! Luckily had a spare room downstairs but had to share a double bed with my friend!
AUBreakfast was way over priced for what was provided,Room size was good,Housekeeping was good if they ever came we stayed 8 nights they cleaned the room once.Location is good Hotel 1 star
Lack of service,Staff couldn’t care less about anything,Bar staff rarely at the bar to actually serve and drinks so over priced.Cant eat ant bought in food anywhere on the premises and what you pay for at the premises is over priced and revolting
GBFriendly staff
Not as clean as it could have been.
