Westgate Winchester

The staff made our stay amazing and the location can't be beat!

VERY steep, narrow and twisting stairs to access the bedrooms. BE WARNED!!! Also bar refuses to take cash. Thats a big deal in my world. Very convenient location for a Winchester visit if these are not important issues.

went to check in and receptionist said I should have paid hotel.com direct and that i couldn’t pay hotel directly. Spoke to Hotel.con who were really good and they confirmed the booking was pay on arrival. The hotel receptionist didn’t seem to understand the booking/payment process. Breakfast was absolutely rubbish, possiblly the worst breakfast I have encountered in 42 years of travelling and I would say I have stayed at over 1,500 hotels. The cold buffet were packets of cereals , wet/soggy pain au chocolate and pathetic croissant, had to ask for milk, jam , butter etc. Ordered the Eggs Royale and one cold poached egg arrived on salmon on a cold toasted soggy bread. The hollandaise sauce came separately and was cold. I did complain to the hotel - however their response was “ Wow, I am really surprised to receive his feedback - we generally get excellent feedback about our breakfasts but I can see we missed the mark this morning with that Eggs Royale! I am so sorry for the issues you encountered and I have a meeting set for this afternoon with the kitchen team to discuss your feedback. I apologise about the small offering; Unfortunately, due to an exceptionally busier than expected week, our breakfast selection was smaller than usual which generally includes sliced meats, cheeses and yoghurts; all of which are currently out of stock”

We had a lovely stay at The Westgate, lovely big room, bed was super comfy and it’s in a great location for visiting Winchester and its shops, cathedral and lovely Christmas markets! Breakfast was excellent and staff were always helpful. Wonderful stay.

We will be back!

Brilliant room fantastic value only thing was i booked it on hotels site and took the staff about 30 minutes to find booking

The room was great, perfect for what I needed, really comfortable bed. The toiletries smelt amazing (I will probably hunt them down to purchase). Location for Winchester is also ideal. The only downside was breakfast I'm sure it would have been delicious but as I was needing to get to the office for 9am I was tight for time even if breakfast had been available at the advertised time of 8am but as there was a note on the stairs in the morning to say it was delayed (these things happen) I missed it

Lovely pub and hotel. Food was great, room was lovely although a little tired and dusty and lots of grime build up in the bathroom. Service was overall very good as well

For a Pub with rooms I was pleasantly surprised how nice the rooms were. The rooms are obviously newly refurbished but in really nice style. All staff friendly and the Breakfast was delicious, included in our room rate too. We stayed here because we had a family garden party, 5mins easy walk from Train Station and the town Cathedral super close. I gave a 4 star rating on property only because my brothers room had a bad drain smell, they were a little miffed.

The hotel/pub was clean and the room was of a good size with a comfortable bed and decent en-suite.