Courtyard by Marriott Buffalo Amherst/University

The beds were so comfortable! The UB campus was only 5 minutes away.

Housekeeping is every 3rd day.

The outside can be more cleaned and the old trash cars from the back parking lot can be removed from parking lot, those old trash cars makes it look dirty and feels unsafe area. The hotel itself looks like is in the middle of no where. The front of the hotel is not presentable. Shower did not had body wash. The AC hardly worked. Surprised cause usually Marriott’s are not like that.

Accomodating

Average- no thrills. they advertise fridges and microwaves in the room but the microwave is in the lobby in the little store.

OK

Poor location

We were given an executive suite....it was a mess. Stains on every cushion, chipped coffee table, broken lamps, chipped glass vase, towels like sandpaper and a large tv that would not work. We had just ridden 9 hours to get there and it was late... we stayed in the room one night. We were told we would be "comped" for the room. We never were. The second room was an improvement. Nothing broken or stained. The hotel is undergoing renovations. It might be better afterwards. The evening staff was anything but friendly

STAYED A WEEK!! THEY DIDN'T CLEAN OR REFRESH ROOM, NO A/C, ONLY ONE EMPLOYEE WAS AMAZING. BEDS SO UNCOMFORTABLE. WOULD NOT STAY AGAIN

Lobby, elevators, cafe area looks clean. Room service was nit every day, but they kept room very clean. No smell from carpets. TV program or service was excellent with a smart TV and local channels available. Cafe was very friendly staffed.