Holiday Inn Express Hotel and Suites - Odessa by IHG

I was traveling alone and felt very comfortable and had a great night's sleep.

This was a horrible hotel, the room was dirty. The bed was rock hard and pillows very flat. The shower had lots of mildew on the grout. We used the iron, there was something burnt on. The ironing board had tons of burn stains and dirty. Staff was not friendly or very knowledgeable about tax exemption. I would have given them a zero out of five if that was an option.

Super clean

The place is run down with filthy carpet and the bathroom was in really bad condition. The mirror had pieces of the trim missing. The light over the sink did not work. The shower head was clogged with mineral deposits. This is the only Holiday Inn I have stayed at who charges for parking. I have stayed in lots of Holiday Inns and have never been charged for parking. The desk clerk tried to tell me that is a Holiday Inn policy. I told him that I have stayed at six different Holiday Inns in the past three weeks and have never been charged for parking. I will cross this place off my list.

Staff was great and cordial! but the hotel needs updating. Mirror in bathroom was peeling. Bathroom had sewer smell. Headboard on bed was filthy and one side was falling. Curtains over the a/c unit were filthy and old. So old and worn sun shown through them in many places.

Great place to stay. Great sitting place outside. Will definitely be back to stay at this hotel. Did not have the old moldy smell like most hotels. Staff very friendly and polite. Great parking for us driving bigger trucks. Very quite sitting outside

The pillows were very soft, but the mattresses felt overly firm and springy, which lead to soreness the next day. The towels were also a bit more rough than expected. The room itself was very clean, and the water pressure in the shower was good.