Hotel Monaco

No ac in the room

Muy bien

La amabilidad de los empleados

Excellent service

I had a room facing the street that was beautiful for sunrise but very noise around 4am, when large trucks used their airbrakes. Interior room have windows into lightshafts that don't suite me. The room itself was nice. It takes about 5 minutes for the hotwater to arrive in the shower. Reception staff were ok. Dinning room staff were very accomodating.

Muy amable todo el personal. Solo sus almohadas necesitan una renovación y sus puertas son un poco ruidosas

We are a family of 4 that stayed at Hotel Monaco for a week. Some pros and cons of the hotel are listed below. Pros: check in process was fairly easy, the room is very spacious and overall clean. Our room has AC which was appreciated. Wifi was working well most of the time. The hotel is only a few steps away from the Hidalgo metro station, which is very convenient as we took public transit throughout our trip. We ate at the restaurant once for breakfast and food is reasonably priced. There is a small store a couple steps away if you need to get water and snacks, and Oxxo within walking distance. We were also given a couple of water bottles every day. Cons: the hotel is older with minimal amenities (no fridge or coffee maker), toilet seat is broken but usable, and water pressure is quite low but hot water was running. We also saw a couple of cockroaches in the room during our stay (we didn't inform the hotel as we didn't think there would be anything the hotel could do). The area surrounding the hotel is also not the best especially at night, I would advise against walking around after 9 pm. Overall the hotel served its purpose for rest as we didn't spend much time in our room.

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Everything was just perfect! I love it I will stay there any time I can.

Mucho vagabundo en el área el Hotel muy descuidado los cuartos super chiquitos las sábanas huelen demasiado a cloro