The New Inn - Kidmore End

Rooms clean and comfortable Josh was a lovely chap. Very tasty cajun chicken which I shared partially with local legend digby the dog

Quiet location, close enough to the town to nip in when you need, far enough to enjoy the peace. Lovely room, well decorated and kept. Staff were incredibly welcoming and helpful. Extremely helpful when I locked myself out.

Would have like a small fridge in the room.

Location nice, our bed comfortable and rooms reasonably clean, but mould in the bathroom of one room which was run down veneers lifting, and our room had 2 sinks in the bathroom with one tap that was extremely loose so didn't dare use it in case it fell off and caused a flood. Generally un maintained, corroded fittings etc. We only saw one member of staff when we arrived, although there were bar staff when we left for our event but no-one about when we returned or when we left at ten next day - we were told to leave room keys in the doors. No breakfast available.

I tried to contact this venue by phone and e mail a month before we went to stay and could not get any response from them, the e mail on their website bounced back as unknown server which was very stressful. Yes we phoned during the opening hours shown on their website(s) many times, 3 different phone numbers - two out of use. Accommodation side of the business seems to be incidental and customer service rather indifferent to put it mildly.

The hotel did not provide a breakfast. I was not aware of this when booking the hotel and was annoying

The room had a little garden attached to it. Must be lovely in the summer. Easy parking. Strong shower with hot water. Very quiet at night, good place for deep sleep. Amazing pub with top class food. I had the best goat cheese salad with homemade bread and chips and my partner chicken. The new chef is very friendly.

The last 10 minutes journey to the pub was on rubbish roads, the pub feels a bit in the middle of nowhere. The carpets were super dirty and the toilet could have been cleaner.

Very welcoming staff

Evening meals were excellent! Nice atmosphere in the pub bar. Good location for getting straight out into the countryside.

Sound travelled very easily in the building so as soon as someone in the room below put the tv on or had a phone conversation my peace was spoilt.

Our bed was comfortable and the shower was good. The bathroom was squeaky clean and the location of the inn, peaceful.

It needs care, updating and sprucing up. In our room the beige carpets were dirty and worn; wood effect surfaces in the bathroom were chipped and a tap was wonky; the loo was difficult to flush. There was no notice with Wifi code or any other information. All together these add up to a scruffiness and general sense of lack of care and upkeep. Sadly the bar was soulless and by 8.45 the fire smelt strongly of smouldering wood so we left for our room.