Waterfront Southport Hotel

We have a fantastic stay at the Hotel for our wedding anniversary at the beginning of February. Jo at the hotel was extremely helpful and couldn’t do enough to make our stay special. I would definitely recommend this hotel. Top quality room, great breakfast and really friendly staff. Once again, thank you to Jo in reception for making our stay so memorable.

This was our second visit to the Waterside hotel Southport.We stayed for 2 nights February 11th and 12th.We had a superior room but we didn't believe it to be superior to be honest.There was a coffee machine which was nice but no bottled water to hand which we believe to be standard in the majority of all hotel rooms.I found hairs on the bathroom floor and also in the bath.They hook near the door to place towels was hanging off.We had booked a breakfast for our first morning and on the information card it stated that breakfast was served until 10.30am.We arrived downstairs at 10am and most of the hot items had gone.There were no sausages,eggs tomatoes or mushrooms only 1 piece of bacon and some dried up hashbrowns! Another 4 diners came down also all workmen staying over at the hotel and there was no hot food available for them.Im sorry but all breakfast items should be available on hand until 10.30am as stated.I approached a lady to ask and she said they start to remove breakfast items just before 10am.She said she would get me a couple of things as I had asked her but in future be down earlier!! The poor workmen had to make do with cereal and toast.We didn't have this experience on our first visit last year and so unfortunately we won't be visiting again.We also believe the £15 pound parking charge each night is too high.

Spent a night here and thought this place was great. The room with the balcony was amazing, the breakfast was really good and the staff so friendly. Even loved the quirkiness of the reception being on floor 1.

Two night break after some recent health issues. My partner and my 12-year-old son, and our dog. At the time of booking, the price wasn't much more expensive than the Travelodge(our usual abode). We checked in with minimum fuss around tea-time. We noticed in the bathroom they had only catered wirh towels for two people, but this was no big deal. We knew that would be easily rectified. We were all just having a quiet ten minutes before going for a drink in the bar,when another customer using his own keycard entered our room!!! Thankful of being fully dressed, ourselves and this chap went down to receptiom jusifiably angry. Our dog fee was waived as compensation for the 'mishap' Our room was lovely. Spotlessly clean,spacious with a lovely view of the marina. With a 10% discount for guests at the bar. Just shy of £13 for 2 pints of lager. Jesus wept!! The bar area of brightly coloured soft furnishings on first glance looks beautiful, but on sitting there you notice how heavily stained they are. We had food delivered. The entrance to the hotel(Reception is level 1) smelled heavily of cannabis. It is unmanned and a haven for undesireables seeking shelter. Thats yer lot!

Great location and parking, although the £15 parking charge is a lot higher than nearby hotels who are charging £6. Missing a few basic things for a Superior room such as bottled water, biscuits and a fridge (there's an empty cupboard with a fridge vent so I'm sure why there isn't one). Bar prices are way too expensive so we could only afford one drink at over £25 for 2 drinks! For a higher room standard and reasonably priced drinks, I'd recommend The Bold Hotel!

Good location Nice decor inside Not ideal layout for dogs when eating

Perfect location, absolutely brilliant staff so friendly and welcoming. Rooms are really good, breakfast is outstanding, however the best thing are Jake’s cocktails the man is a master mixologist, valentines special is a treat.

We had our wedding party at the waterfront so stayed again for an anniversary and it exceeded expectations again! We had a three course meal in the restaurant and breakfast which were both a very high standard we enjoyed so much. The penthouse is beautiful, clean and presented beautifully. All communal areas are amazing with a view of the lake and the sea. Love this hotel. Staff and service excellent. Thank you x

Lovely hotel the staff all lovely especially as we had problems with hotels.com and the hotel sorted themselves pretty much so we could not fault a thing room was really nice and clean breakfast was delicious lots of choice we would stay here again location is great for Southport very happy customers

Southport Caledonian Society Ball on 31st January. After some time in administration I think that there may be new owners in place and there has been an immediate improvement in standards across the board. Well done to Frank and Ella for all the work done leading up to our date and to Daiva and chef Simon on the night. Food and service were excellent. Our evening was a complete success.