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8.1 / 10 Guest Rating

Pilgrims Hotel

18 The Friars, Canterbury, gb

Pilgrims Hotel - main view

About the Property

Historic Charm and Modern Comforts
Experience the enchanting blend of history and modern amenities at The Pilgrims Hotel in Canterbury. Dating back to the 16th century and nestled within the Roman city walls, this family-run hotel offers free WiFi and a cosy oak-beamed bar for a truly unique stay.

Cozy Rooms with Traditional Touches
Unwind in the comfort of our traditional rooms, each equipped with a flat-screen TV, en suite bathroom with free toiletries, and a tea/coffee tray for your convenience.

Prime Location for Exploring
Ideally located opposite the Marlowe Theatre and a short stroll from the iconic Canterbury Cathedral, Pilgrims Hotel provides easy access to the city's vibrant shops and restaurants. Immerse yourself in the medieval charm of the surroundings.

Ready to immerse yourself in history? Book your stay at The Pilgrims Hotel now for an unforgettable Canterbury experience.

Facilities & Amenities

Non-smoking rooms
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Coffee Shop on site
Cashless payment available
Free wired internet
Internet access
Housekeeping on request
Reception hall

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Currently no hot breakfast is being served, a continental breakfast will be served in the dining room. Please note that parking is only available in the public car park, St Radiguns car park, 820 feet away from the hotel for GBP 16.00 for 24 hours. When checking into the hotel, staff will provide you with discounted parking vouchers and directions. Please note that this property has no elevator and may not be suitable for guests with mobility issues. All rooms are split over 2 floors. Currently no hot breakfast is being served, a continental breakfast will be served to your room.This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Single Room - Photo 1
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1/10

Single Room

Traditionally decorated room featuring a flat-screen TV with Freeview, free WiFi, and a tea/coffee tray. Also includes an private bathroom with free toiletries.

15 sqm
Sleeps 1
1 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerTVHair dryerDeskFan

SUITE SUPERIOR TWO DOUBLE BEDS

Non-refundable
Room Only
20% OFF$245.85

$196.68

Includes taxes & fees
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Superior Double Room

With an elegant four-poster bed, a flat-screen TV with Freeview, free WiFi, and a tea/coffee tray. It also includes an private bathroom with free toiletries.

25 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVHair dryerDeskFan

Double room-Superior-Ensuite-Four Poster

Non-refundable
Breakfast Included
20% OFF$166.31

$133.05

Includes taxes & fees
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1/3

Superior Family Room

This suite is a large double room with living room and large bath/shower room. This room also has 2 sofa beds.

35 sqm
Sleeps 4
1 Double bed (131-150 cm wide)
2 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVDeskFanToiletPrivate bathroom

Family room-Superior-Ensuite with Bath

Non-refundable
Room Only
20% OFF$207.93

$166.34

Includes taxes & fees
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Deluxe Double Room

The spacious double room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a walk-in shower and a bath. This double room features a high chair for children, heating and a TV with cable channels. The unit offers 1 bed.

35 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneDeskFan

Double room-Deluxe-Ensuite

Non-refundable
Breakfast Included
20% OFF$166.31

$133.05

Includes taxes & fees

Guest Reviews

8.1
Excellent2397 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness6.5
Service9.5
Location9.5
Room Quality7.5
Amenities7.5
Value for Money8.4
Food and Beverage7.5
Overall Experience8.5

Select topics to read reviews

M
MariaplPL
Verified booking
couple
Standard Room
Stayed in May 8, 2026

"Ogólnie hotel super"

8.0

Śniadanie było średnie

Brakowało warzyw i jajek

Helpful?
S
SamgbGB
Verified booking
extended_group
Standard Room
Stayed in May 7, 2026

"Exceptional"

10.0
Helpful?
A
AnnauaUA
Verified booking
solo_traveller
Standard Room
Stayed in May 7, 2026

"Exceptional"

9.0

Superb location, welcoming and helpful staff, authentic aesthetic, tasty breakfast was included

Would prefer to have a flexible shower over a bath, and a chair in my room

Helpful?
C
ClaregbGB
Verified booking
couple
Standard Room
Stayed in May 6, 2026

"Great location & great room"

9.0
Helpful?
F
FrançoisfrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 5, 2026

"Exceptional"

10.0

Bien 👍

Helpful?
M
MariagbGB
Verified booking
couple
Standard Room
Stayed in May 4, 2026

"Don’t bother booking this"

1.0

Central location but don’t bother booking this place!!!

Where do I begin??? The place is like a ghost town, understaffed and I felt sorry for this guy. It’s a very dirty place, very old fashioned, in desperate need of a renovation, my neck and back hurts from the awfully old and uncomfortable pillows and mattress. Now onto the super dysfunctional showers and toilets: the showers are useless and the toilet doesn’t flush, the sink is impossible to do anything like washing your face or hands… As for the “included breakfast” it’s an absolute scam as we went down and there was nothing left but a slice of toast and filter coffee so we had to go elsewhere for food. Now the only member of staff in this place is an absolute mess, but cannot blame him, he looks overwhelmed by everything there. Please save yourself and don’t make the same mistake!!!!

Helpful?
C
CarolinegbGB
Verified booking
couple
Standard Room
Stayed in May 4, 2026

"Would have been fine if the information about the hotel parking had been accurate."

5.0

Location was excellent as was the continental breakfast. The room was bijou but we had expected that as it was advertised as a small double.

Booking.com indicated that the hotel had parking, which it did not. The hotel website indicated that there was parking until you looked at 'further details' where it stated that parking was off site. The car park was close to the hotel but cost £16 a day which is not something that we had expected from the information on the two websites. Not very acceptable in our opinion.

Helpful?
E
EwaplPL
Verified booking
solo_traveller
Standard Room
Stayed in May 4, 2026

"Good"

6.0
Helpful?
B
BernardfrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 3, 2026

"Pilgrim hôtel"

9.0

Établissement bien situé, propre, pas de bruit , calme, personnel très agréable et accueillant, serviable. Je recommande cet établissement

Tout était bien

Helpful?
J
JengbGB
Verified booking
couple
Standard Room
Stayed in May 3, 2026

"Great hotel in a great place, shame about problems not being resolved."

4.0

Excellent location, easy check in. Good continental breakfast. Expected amenities in room. Iron and ironing board available on request.

Issues with resolving problems raised. We stayed the first weekend in and May, which was warm for the time of year. The entire time the radiator in the room was on high. Several times we requested it be turned off, and were told each time or had been sorted and the radiator would go off. It did not go off and the room remained very warm, which was compounded by the weather and the inability to open the window to the fullest. It made for a very uncomfortable night with limited sleep.

Helpful?