Torre Venezia Suites

Elevators are noted for breaking down regularly and are small, poorly airconditioned and slow. In addition, there are no back of house elevators so all housekeeping services aldso use the same facilities as guests. This means that you will spend a considerable amount of time waiting in the hot, stuffy corridors waiting for the elevators. It can take up to 10 minutes to get out of the hotel, or you could jog down 20 flights of stairs, your choice. Also - When we left the staff tried to charge us for a face cloth they claimed was missing. We refused to pay and did not appreciate being accused of theft of such a worthless item.

The Hotel is in a good location. The restaurant is now open for lunch and dinner. The elevators break down often and there is no AC in the hallways or elevator.

Our room was freshened up from a year ago when we stayed here. but of course the price had gone up as well. The breakfast was not what I was hoping for. They should just bring what they have rather than ask what you want. Most of the things on the limited menu they did not have. The pool was under renovation, and it wasn't easy to get a straight answer as to when in would be back in service. Having two bedrooms and two baths is nice for low extra cost, but be prepared to climb stairs. The staff is still kind and helpful, but the highlight is still the view from the small balcony .

My experience with Torre Venezia Suites was place was clean. However their breakfast they serve are very small portion I don’t why? Foods are cheaper in the Philippines’s. If you are a big eater that will not work. The amenities in the building open late, so if you a morning person this will not work for you. Supplies for your room are hard to get everything extra charges. We are party of five and they are only giving us 2 set of towels, maybe they wants us to share? And even thou you have a request for extra bed and leave mgs to arrange ahead of time, it will not happen. We still have to wait in the lobby for haft hour to set the room, do you believe that. Light in the bedroom are not working. Sorry it’s not worth paying your rate.

Convenient location to areas we needed, but very poor housekeeping service. Refrigerator was off and smelled so awful, had to call housekeeping to have it clean and disinfected when we checked in. Rooms should be checked for cleanliness prior to guest checking in and we even had a late checked in and room was not properly clean including the non running refrigerator. Glass and utensils for breakfast served not clean still with dried food. Hotel have a lot of potentials but ruined by poor housekeeping service.

Very poor housekeeping service. Mostly amateur housekeepers. I was in the room while one housekeeper was cleaning bathroom and I saw her use the toilet brush used also for the sink, I corrected her and she said it was rinsed anyway. Some make faces showing bad attitude. Housekeeping need professional training and customer service. Front desk staff were very friendly but at night nobody is answering the phone.

Good to have a place to spend the night. Housekeeping service need proper training how to do professional cleaning. The refrigerator turned off and smells very bad. Housekeepers are so amateur and not professionally trained. Desk personnel are very friendly but at night very hard to have someone answer the phone.

The hotel was nice and a good value for the price. Only a few negative points during my stay. The Front Desk checked us into an unfurnished room on a floor that was under remodeling. Once we were settled I would say the staff was adequate and the room was nice.

The hotel is nice but I hope next time they give me a room with window.......attention is excellent and the employees are extremely kind with tourist.....specially if yuo are a foreigner......I would come back to the same hotel.....

It's the worst hotel that I stayed in, the check in process was fast but suddenly the front desk agent asked me to pay the parking of P150 a night, for me parking should be complimentary to the guest, then we went inside the room and no hot water, a guy came and fixed, the parking was soooo steep that u would think its the road to hell! The basement parking sucks big time, so we ended up parking at the side of the road hoping no drunk driver would bang the car, this hotel doesn't have an outside call! They can't even connect the call to ur room which is ridiculous!!! The beds slide on the floor bec it's not even carpeted, the cushions on the couch slides down, the bathroom floor gets very wet bec they did not made a division on the shower and toilet bowl only a curtain that doesn't even meet the floor so the water ends up crossing the toilet bowl side and the vanity, they don't even have a magnetic card for the room, it's just an ordinary door knob and key, that makes me worried every time I leave..the only thing I like was the wifi, at least it worked. But I would not recommend this hotel to anyone, and I will not come back even if it's the only hotel available in Manila! No freakin way!