Torre Venezia Suites

First the good: Room was well stocked with a flat panel TV, fridge, microwave, basic dishes. The staff is plentiful and friendly. The location is near to the areas I needed to get to. Breakfast was decent and delivered promptly. Now the bad, and why I would discourage staying here: I requested a queen or double bed at booking - request was not met. Oh well, maybe it wasn't available. Anyway, upon arrival, I noted the room to be modern with the conveniences mentioned above Good! I take off my shoes only to slip and hurt myself on the tile floor. My bad. I take my socks off to improve traction, and on climbing into the admittedly well made and clean bed, I note that the floor is FAR from clean as I have to wipe my feet off to avoid tracking someone else's short and curlies into bed with me. Later, I try to order a pizza. Can't call out. Call the front desk? "We'll call the pizza place for you and connect the call through to your room. Only 15 pesos for 3 minutes." Whatever, no problem, right? Well, they apparently couldn't figure out how, so I can't call out. Fine. So I order online, and arrange for the pizza company to call the front desk to confirm the order. Pizza company emails me to tell me that the front desk is not answering the phone. Fine. I walk down to the shop and get my pizza in person. Then the phone calls. Endless. "Hello sir, are you in your room." Why yes, I am, being that you called my room and I am talking to you. Calls for this, calls for that. Just leave me alone please! Things are broken in the room. The lamp is physically broken, the shower handle is busted. Nothing big, I guess. My laptop's battery is bad, so I have to leave it plugged in. Well, the cleaning staff has some OCD compulsion to unplug EVERYTHING in the room EVERY day. Lamps. Fridge. Microwave. My laptop - which of course, immediately powers down everything I'm doing. I'm not stupid enough to leave work unsaved, but it's annoying. Place is noisy. Not sure if there's a disco on one of the floors, but I can hear the throbbing bass all night and I'm on the 16th floor! If you've ever traveled in Turkey you know what I'm talking about. So finally, the last straw. Due to the tile floor, I slip and kick over a glass at some point. It shatters, I clean it up and throw it in the trash. No biggie. Next day I get a phone call. "Sir I have a concern. Housekeeping found a broken glass in your trash and you must pay only(a trivial amount of pesos for it)." And here's where I draw the line. Even though I'm paying TOO much for this room, I can deal with annoying things like it not being clean, things being broken and the staff being friendly but incompetent. No problem. But one pet peeve I have is being nickel and dimed. The room is ALREADY over priced not just for the area, but for the amenities and service received. I've paid 137 times the value of drinking glass (which admittedly I broke) for my few days here and you really feel the need to demand more money from me? I will pay for it. I was also planning on leaving 5x that amount as a tip for the effort of these people (and the poor girl who's entire job it is to sit in the elevator and push the buttons - I'm glad she's employed but I couldn't do her job). Long story short - you can save some money and go someplace cheaper with better service, or spend the money and go someplace more expensive with better service. Either way, you get better service than you get here.

Not recommended