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8 / 10 Guest Rating

The Ivy Hotel San Juan

1149 Magdalena Ave Condado, San Juan, PR

The Ivy Hotel San Juan - main view

About the Property

Luxurious Amenities
Feel right at home in our air-conditioned rooms, each equipped with an espresso maker and flat-screen TV, along with private patios for your relaxation.

Convenient Services
From a 24-hour front desk to concierge assistance, we offer everything you need for a seamless stay. Enjoy complimentary Wi-Fi, luggage storage, and more.

Prime Location
Located in vibrant Condado, our hotel puts you within walking distance of top attractions like Casino del Mar at La Concha Resort and beautiful Condado Beach. Indulge in the best of San Juan during your stay.

Book now and experience the perfect blend of luxury and comfort at The Ivy Hotel San Juan.

Facilities & Amenities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Surfing/bodyboarding nearby
Bicycle rentals nearby
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

* Pool access available from 7:00 AM to 10:00 PM. * Guests under 18 years old are not permitted at this adults-only property. * Only registered guests are allowed in the guestrooms. * At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. * The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent50 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

C
Cynthia R
Verified booking
Standard Room
Stayed in Jul 6, 2024

"Good"

2.0

as I am writing this review we are at the airport heading back. let me tell you first about the room: NO REF, NO MICROWAVE, NO CHAIR, NO WHOLE BODY MIRROR AND NO TABLE me and my husband had to use our luggages flat down to use as table. first day and second day they cleaned the room etc... third day, we had to talk to 3 people just to tell them to CLEAN our room. do we have to beg to clean our room? around almost evening we saw the female cleaner who had an atittude chitchatting with the male frontdesk we told them PLEASE CLEAN? we went out and after we came back, she just fixed the bed DID NOT CHANGE ANY BEDDINGS, DID NOT PUT ANY TOILET PAPER and the thing that pissed me off big time is that SHE PUT ALL THE CLEAN TOWELS ON TOP OF TOILET SEAT AND LEFT THE DIRTY ON THE FLOOR. now, THIS IS UNACCEPTABLE!!! 4th day up to our last THEY DID NOT CLEAN... also let me tell you ANTS AND MOSQUITOS inside our room and SMELLEY ROOM TOO. please do not messed up your vacation in this terrible terrible hotel. very unprofessional treated us like a CRAP. terrible experience.

Helpful?
J
Jayden
Verified booking
Standard Room
Stayed in Jul 2, 2024

"Exceptional"

10.0

The staff were welcoming and amazing

Helpful?
G
Gianna
Verified booking
Standard Room
Stayed in Jul 2, 2024

"Exceptional"

10.0

Very nice . Recommend

Helpful?
S
Sueling
Verified booking
family
Standard Room
Stayed in Jun 28, 2024

"Good"

2.0

Did not have microwave in the room , didn't have parking and didn't have ice

Helpful?
L
Luis
Verified booking
Standard Room
Stayed in Jun 25, 2024

"Excellent"

8.0

Overall the Hotel is good, the shower wasn’t very clean. And bed sheets were very poor quality.

Helpful?
H
Harry
Verified booking
Standard Room
Stayed in Jun 23, 2024

"Exceptional"

10.0

Loved it!

Helpful?
J
Julie
Verified booking
friends
Standard Room
Stayed in Jun 23, 2024

"Exceptional"

10.0

Great location near the beach. Clean with lots of restaurant options. We enjoyed our stay!

Helpful?
A
Alissa
Verified booking
Standard Room
Stayed in Jun 15, 2024

"Excellent"

8.0

Very friendly staff.

Helpful?
S
Samantha
Verified booking
friends
Standard Room
Stayed in Jun 10, 2024

"Exceptional"

10.0

the staff was very accommodating!

Helpful?
A
Aria
Verified booking
partner
Standard Room
Stayed in Jun 8, 2024

"Exceptional"

10.0

Great experience, would definitely come back

Helpful?
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