The Ivy Hotel San Juan

Small but decent room. Had a bit of a smell and the bathroom didnt have a working fan or lock on the door.

Awesome place to stay!

I paid for a double queen bed and when we got there the beds had pee stains on it and the bathroom was nasty and they didn’t want to move us to another room until I took a photo of the bed and then they moved us to a better room and that room was good but the staff attitude was terrible.

very nice and professional staff and safe area!

Not a lot of staff. Pool never cleaned

The place was clean and great location. The front desk was super nice and helpful.

I didn’t get the room I booked. I stayed for 4 nights and never received fresh towels or any housekeeping services.

The staff was very professional and polite. The rooms were a little small but clean. The “chat with me” option did not work so we had to go all the way downstairs to get toilet paper each day. No parking lot so it was an inconvenience but overall the staff made up for the shortcomings.

I loved the place, the only issue I had was that check in was at 4pm they didn’t give us the room till 4:30pm due to them cleaning it.

No chairs to sit in the room, the AC was good also.