ALTA Cebu Resort

from the moment I arrived , I knew this was a special place ! with the welcome garland being put around my neck and the complimentary chilled drink put into my hand I thought woooow ! everything about this place is awesome ! I loved every minute there and was very sad to leave , would go back tomo if possible and would recommend this resort to anybody thinking of staying in mactan !

The surrounding geographic area has good, clear signage so one can find the hotel easily from the main road by cab or car. The drawback about the overall location is that it is nestled away from any major site of interest. It is a restful out of the way place for those who want to make arrangements with private cabs to and from the city sights, shopping and diving locations. All in all, it was just right. for us, the manager is a very caring and involved person, as well as the rest of the hotel staff. Our assigned room was a bit off in decor. It had awkward double exit doors, with light, skimpy cloth drapery with the bed centered in between the doors, and against a rather darkly painted mural background. The curtain quality was not measured to fit the windows and did not give proper shield of sun or night lights from the outside porch. The grounds had a well kept, tropical appearance, and the hotel lobby was a bit kitsch with a wedding dress setting not quite in harmony with the reception or welcoming first impression. The rest of the area surrounding th epool was just fine, and cozy with a very nice breakfast rooom and a tastey food slection. Would we return? Sure, now that we are familiar with how to manage travel outside the hotel compound.

We had a great time there, The staff went above and beyond to accomodate us, very friendly.

Very nice resort and staff are super friendly and helpful. Nice getaway from busy Cebu, but yet accessible. relaxing and tropical feel and nice clean swimming pool. Good place for families or couples. Great food and especially buffet..also good sandwiches and fries. Owner always on top of everything and good service at resonable price.

We really enjoyed our stay. We were here for almost a week and it was a big reason our trip was so enjoyable. The staff is EXTREMELY friendly and helpful. The morning breakfast and dinner food was great. The dinners are very reasonable. The rooms are very clean. The grounds are very clean. The pool is clean. In the midst of a lot of local poverty, the hotel was a good deal.

The Alta is set in the country side away from the ocean. It has pleasant gardens and a pool. It is quiet except when the planes fly overhead and if there are noisy guests. The staff are very good and pleasant. The meals are good. It is quite isolated and there is only one other restaurant in the area that we found. To access a beach you take the shuttle at 9:00 a.m. and you need to pay to use a beach. You then need to pay a taxi to get back to the Alta.

On arriving, I was initially a disappointed. The resort and buildings were a bit dated and tired, but it was all very clean. It was much smaller the the website suggests and whilst there was plenty of greenery, there were no real gardens to speak of. Our first room was unacceptable. We had a basic room but at the price, we really expected better - lights and an old TV that didn't work & the bed and sheets were horrible. However, we were immediately moved to a very acceptable room. During our 10 day stay, the place did grow on us. Although tired and dated, it was kept clean. The staff were very attentive and the food was good. The pool was fine and never too busy. Breakfasts were good, but as with all buffets, but get there early. The bar closed too early around 10.30 pm leaving only a 24 hour snack shop for beers and soft drinks. Their description 'wondrous, mystical gardens' is ambitious. Don't expect anything too special. The resort hosts functions and seminars, mostly daytime, and music was too loud. Getting about could be a problem for those not familiar with the area and local transport. The resort is located on Cordova and is a 20 minute ride to Lapu Lapu & 45 minutes to Cebu City. There's nothing of interest within walking distance. Like so many places, it doesn't live up to the pictures etc on the website. But we came to enjoy the place and we would go back. We always felt safe and secure. It's no Shangri-La but it is affordable and the staff were exceptional.

I stayed at this resort for just over two weeks, which I think was a bit too long to stay in one place. Nevertheless, I just want to say that the staff are fantastic and will go to great lengths to help you. I thought the architecture of the buildings was great as well, especially the Bahamas rooms, which is where I stayed. All around the resort is beautiful, with a great variety of foliage. The Altabay at the back of the resort provides a pretty nice view as well. The one negative I had with this resort was the wifi connection. It is slow! I waited and waited for things to load, which caused quite a bit of frustration. Also, I looked forward to seeing the monkeys they had advertised as having, but I later learned that they had become ill, and were required to be moved to a sophisticated zoo. All in all, I think Alta is a beautiful place. I went to Portofino Beach Resort to use their beach one day (since Alta doesn't have one) and it is nowhere near as beautiful as Alta Cebu. The staff is very friendly, and you can easily relax and enjoy the sun. I don't know if this was just the timing of my stay, but it never seemed to be busy at Alta; I was often the only one using the pool.

A Philippines type resort for holidaymakers and locals.

The resort was not what I expected. I'm told our room was among their best, yet it was a 2.5 out of 10 at best. The food was limited, but very good. The one thing that upset me during our stay is without prior notice they closed the pool from 1:30pm - 7:00pm because they booked a poolside wedding ceremony with left all of the hotel guests nothing to occupy their time on a very hot day. NOT GOOD when you plan a poolside tropical vacation. I will not book a stay there again.