ALTA Cebu Resort

Alta is a very nice place to stay very concerned staff I was very ill the first day I checked in and the staff sent a nurse to attend to me. Vivian a manager has gone out of her way to arrange various types of services for myself my fiance she is awesome and very intelligent .after staying at the Alta I decided to cancel my arrangements at the other resorts here on mactan island because Alta have the most ambiance cleanliness food preparation and staff concern I am also a business person from the u.s so when I see something that's nice I know it

This resort is a nice secluded complex with every thing you need to relax and enjoy a quiet vacation. The on site restaurant is excellent for Filipino dishes and if you want to try chicken right off the grill, just walk a few blocks out to the nearby main road and get a whole roasted bird right off the spit. Only had time to enjoy the 2 pools on site since I was always out and about. You do need to call a taxi if you want to go to downtown Cebu or I found it was just as easy to walk out to the main road and get on one of the many Jeepneys heading to other locations on Mactan Island(Lapu Lapu).

Beautiful resort! Beautiful rooms, gardens, and exceptional staff. The photos that are shown are the rooms, not just a premiere or show room. All of the pictures are accurate. The staff here is always available, helpful, and friendly, but never overbearing or "in your face". I went here to unwind and was treated to a wonderful experience. If you can make your own itinerary and fun, this is the place to go! If you need to be led from one activity to another, or you expect a resort to show you how to live on vacation, maybe you should try Disneyland. I rarely write reviews, but this resort is a gem! Go if you can and enjoy. P.S. If you give the Chef a little time he will cook meals to your order. Not the menu, meals to your order.

Definitely the worse hotel I have ever stayed in. The price is crazy considering how bad it is. location is terrible, and staff is friendly, but not helpful at all. I really have nothing nice to say about this place.

Alta is a small resort that I have stayed in many times. Upgrades a plenty this time, second pool air con upgrades, simplification of bfast menu.

Facilities: Run-down; Value: Exorbitant, Rip-off; I will be calling wotif about this when I return ! This is a gross misrepresentation by wotif regarding being 4 star accommodation im furious with you

This hotel sits on beautiful property and like the pictures will show it looks great. The village they created should have been so much fun. However this hotel has no quality management whatsoever. It took hours to get bad food or drink from the only resturant or bar on the two days we did stay there. The tv in the room was broken and we were told "too bad." The surrounding village was so trashy that on the river bank you could not even see the river through the trash. Worst of all when leaving the hotel two days early (along with two other guests trying to leave early) the management disappeared for two hours just to tell us no refunds whatsoever would be addressed. And then after a complaint of the conditions to the operations manager we were told that things like this are common in the Philippines and to deal with it. This is not the case with any of the other places we stayed in Cebu. Do not stay here

if you want glitz and glamor go to the casino resorts. If you wish to be catered to by a staff and managers who make you part of their family then this is the place. The staff will do everything within their power to make sure you are comfortable from morning to night. I totally recommend this resort to anyone who wants off the beaten path but still wants to be taken care of like they are the most important person at the resort and to be greeted with a smile no matter the time of day.

From the time we got there it was a slice of heaven. The staff was very fast with our check in and room assignment. Our room was very comfy plenty of light, loved the shower. Food was fine, staff was very friendly and helpful with all we asked of them. The natural setting of the resort was calm and peaceful. Alot of activities to do. We will be staying there again, we already miss the place. Thank you Larry for sharing your slice of heaven with us.

We were made to feel very welcome. The staff were fantastic, so friendly & helpful. Beautiful surrounds & very relaxing.