Hilton Garden Inn Ames

Paid for a king suite, bathroom 2 toilet was broken and would not flush, no one came to fix it. No bedding for the pullout couch, had to call for extra linen and only received 1 pillow

Hotel and room was excellent, clean and well maintained. Parking was a little though but not impossible. The area will benefit of some restaurants

Under construction and didn’t know, gym was closed, the room was fine except remote didn’t work for tv and conditioner was empty

Noisy guests

Eggs were cold and dry. Worse than the free Eggs at a Hampton etc. Rooms weren't that quite, could easily here noises from the hallway.

Quitness

The front desk lady was rude during check in and also the following day when we had a question about where to locate coffee. Didn’t like the fact they didn’t have a free breakfast option. Coffee was terrible.

Great place to stay, doing some renovation's but other than that great staff clean room

They certainly took less concern of someone who booked through Expedia. Had to move to another hotel. Then back again.