Courtyard by Marriott Chino Hills

To much construction going on and cheap continental breakfast

No cup is available. Really? Under renovation . Very Noisy, next to highway

The outside and lobby is horrible. Under construction. Watch for nails and screws in the driveway.

I had an awful stay at this hotel. First off, the fire alarm was beeping every 30 seconds. So I went downstairs and told the front desk, which they gave me a battery to put in it. No problem there. The next mourning the fire alarm goes off in the mourning and wakes me up. I jump out of bed and run outside the room in my pajamas because I was scared only to see no smoke and no one else outside there room. I get no call from the front desk explaining what happened, so I went down there to he told that sometimes the fire alarm “just goes off”. So I was woken up for no reason. I had an important event planned for that day and I was exhausted after being woken up to the loud alarm going off. So I got terrible sleep. I was so traumatized from this that I checked out the next day earlier than intended because I didn’t feel comfortable staying there anymore. Seems like they have a few issues to fix with the property.To make matters worse there was also someone yelling about car keys in the hallway at 1 AM. Cannot recommend this place.

The hotel is under construction and all amenities are unavailable. The hotel website just says breakfast isn’t available on the main splash page. When you arrive they have a sign on the door that is poorly written and has spelling errors saying everything is unavailable. They also have other signs saying they are not responsible for any parking issues that may occur. I find it insulting they are still charging full price. The room was also missing the tea/coffee machine and ice bucket as well as safe that is listed on other sites. I feel this place is under different management and they are trying to run as cheap as possible. This is unfortunate. I drove 5 hours just to be stuck with this. Not happy.

Nice room, only complaint is it was scary looking in the beginning due to all the construction

There were several issues with the first room that we were given. The toilet paper towel holder was crooked and would not hold the paper when you used it. The towel rack was bent and damaged. There were stains on the carpet, some look like somebody tried to clean up dog poop, and there was two spots that look like a dog had peed there, and it looked like there was another incident where either wine or some kind of red drink was spilled on the carpet as well. Then they offered a second room in that room was missing the towel rack completely, and the table counter had stains on it. The young lady was very accommodating however, the rules were not satisfactory, even though it wasn’t her fault. There was no breakfast offered when we were told that we would have breakfast bags available because of the reconstruction. I had to ask if there was some sort of breakfast available, and the lady brought out an apple bag of small cookies and a small thing of yogurt. We were allowed to believe that the entire second floor third and fourth floor completely renovated when we arrived. But it seems like there was an issue of quality control in inspecting each room.

The hotel is going through a complete makeover inside and out and I knew this when I booked my room. I stayed on third floor which is completely done and very beautiful. I do believe I was the first guest in the room ever. The location was great, only mile away from my granddaughters apartment.

As noted elsewhere the property is under construction, so no lobby, no dining area, no pool, but they discount the rate for that. The staff went out of their way to go to the store and buy us herb tea that we only asked for jokingly.

Under construction