Mountain Park Hotel

Nice and quiet place to stay.

The place was relatively clean but it resembled a run down American motel rather than a hotel. In desperate need of renovation. Room was supposed to be for 5 people but would say 4 at the most. Luckily had two skinny kids with us that shared the fold down but there wasn’t enough room for them and the bed didn’t even have bedding we had to ask for it. The other single bed half covered the bathroom door! Sheets were clean but stained and the whole place just looked uncared for. Never saw any staff other than when we first checked in so can’t really rate the customer service anymore than I have. Was a disappointing stay, thankfully it was just a base for a couple of days but even the kids didn’t like it!

Very disappointing. I only needed a place to sleep. I did not complain to the staff, no point, I needed to sleep. Floor in bedroom, dirty in two places . Furniture old, badly pained over with some areas showing the original dark wood finish under. NOT SHABBY CHIC. Just very shabby with even a handle missing. Bathroom had a cracked hand basin , very visable . No plug in hand basin , had to use tissue to fill basin. Tissue visable in walls where it was used to clean. Tiles not clean, visable marks when rubbed with wet toilet tissue came off. Dirty towel . I slept on not in the bed, and dressed . I was too tired to complain I had had a long drive. I needed sleep. Even when tired, noise from running water late into night perhaps filling a tank perhaps made sleep difficult . The room was paid for as non refundable I was not going to go and find other accommodation too tired. Or demand a room change. Its should have been clean and in good order. It may be the worst room in the Hotel, I do not know.

The property was convenient for the main access roads to Chester etc. Lovely quiet location. Attractive building. Bed was.clean and very comfortable. We didnt use the bar or restaurant so cant comment .

Staff friendly and very helpful. Beautiful setting

Easy to find staff friendly room was clean and tidy plenty of space.

Great stay, excellent property

The property is very run down and needs money spent to make it clean and appealing. The music and foul language being shouted from the disco went on until the early hours of the morning making it impossible to sleep. When we checked in the male member of staff said " you may hear some music" in truth it was as if the disco was in the bedroom. Ive tried to resolve the issue but the respinse has dried up from Heather , who i assume is the manager. Save yourself a great deal of dissapointment and avoid Flint Mountain Hotel. The review is factual and can be evidenced by video footage.

Reception was muted to say the least. Area leading to the room was filthy with rubbish like old confetti etc. Internally I’ve taken about 8 photos of unfinished skirting and walls , White paint stains on bathroom floor tiles,damaged wall where the wrong door closer on the ext. door had smashed the plaster . The floor area hadn’t seen a hoover after previous visitors. The kettle had white paint stains and no PAT Test label.A towel rail in the bathroom was literally hanging off the wall.

Very dated & quite worn & tatty Clean enough beds & nice staff