Hotel Casa Albertina

My husband and I stayed here for 2 nights, this was our first time in Positano and we absolutely loved our stay. First, the hotel was amazing with setting up our transportation to/from the napoli train station. Also very thankful to their porter for carrying our luggage at check in/out as there are a lot of steps in Positano. Highly recommend getting a room with a balcony, we could not get over how beautiful our view was. The rooms are clean, with daily room refreshing; also the included breakfast is delicious with fresh pastries every morning. The staff was great for making sure we enjoyed our stay and providing recommendations for dining, the restaurant Da Vincezno is right next to the hotel and highly recommend dining there. The hotel is also very close to the beach where you can catch a ferry to the other towns of Amalfi to explore. Overall we had an amazing experience and would stay here again

Superb location, 100 on 100 for that. Very friendly people.

Climbing steep 70 stairs is the only problem for elderly, but super otherwise.

The breakfast staff were fantastic, super knowledgeable about the area and so kind.

The entire stay was unpleasant. On arrival our ‘non sea room’ that was advertised as courtyard/mountain view, was a view of machinery, not just ‘non sea view’ as they kept stating. When discussed with staff we were told there was nothing they could do. Female receptionist was dismissive and rude. Contacted booking.com as felt the booking was not aligned with what was advertised, no roof top terrace and more. Booking.com recommended a refund to the hotel as such a small facility FOH staff were no longer helpful. The hotel refused and eventually offered a room upgrade but by then we just wanted to leave due to the treatment. Hotel continually refused the request, booking.com were very confused as they felt a refund was warranted. Very minimal supplies in bathroom for a hotel eg: combination shampoo/body wash. Although breakfast staff were wonderful the breakfast was stale pastries and very very basic hot food. On check in told no outside food to be brought into the rooms due to ‘hygiene reasons’, signs around saying the same. Manager then changed this to no hot food from outside be brought into rooms, still is an unusual request. We couldn’t wait to leave.

If the towels are smaller,it's better.

The hotel staff was very friendly and made sure we had what we needed. Our room was quite comfortable and had a beautiful sea view.

This is definitely a well deserved 10. The room had a balcony with an amazing view of the sea. It was super quiet. Well decorated. Newly renovated. Very clean. The staff was so professional and kind. We felt very welcomed.

It was perfection