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9.4 / 10 Guest Rating

Hotel San Marco

Via San Marco 368, Lucca, LU, 55100, Lucca, IT

Hotel San Marco - main view

About the Property

Centrally nestled in the heart of Lucca, Hotel San Marco offers an unforgettable escape with charm and modern comforts.

Recreational Amenities
Dive into relaxation at our seasonal outdoor pool or explore the scenic surroundings with our bicycle rentals. Enjoy the perfect blend of leisure and adventure amidst serene settings.

Culinary Delights
Savor delectable meals at our on-site café, or indulge in the convenience of room service during designated hours. Join us for a complimentary buffet breakfast on weekends to fuel your day of exploration.

Ultimate Comfort
Retreat to one of our 42 air-conditioned rooms, featuring Select Comfort beds with premium bedding, minibars, and complimentary Wi-Fi. Enjoy the luxury of private bathrooms equipped with complimentary toiletries and bidets.

Book your stay at Hotel San Marco today for an extraordinary experience in Lucca!

Facilities & Amenities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from April to October. Pool access available from 9:00 AM to 8 PM.Only registered guests are allowed in the guestrooms. In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 March to 31 March. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Double or Twin Room - Photo 1
Double or Twin Room - Photo 2
Double or Twin Room - Photo 3
Double or Twin Room - Photo 4
Double or Twin Room - Photo 5
Double or Twin Room - Photo 6
Double or Twin Room - Photo 7
1/7

Double or Twin Room

1 Queen Bed OR 2 Twin Beds204 sq feet Internet - Free WiFi Entertainment - 40-inch TV with satellite channelsFood & Drink - Room service (limited) and minibar (fees may apply)Sleep - Select Comfort bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Bathroom emergency pull cordSmoking And Non-Smoking, pet friendly

19 m2
Sleeps 3
1 Queen Bed (150-160 cm wide)
Amenities
MinibarShowerTVTelephoneAir conditioningHair dryer

Double or Twin Room

Non-refundable
Breakfast Included
20% OFF$290.61

$232.49

Includes taxes & fees

Guest Reviews

9.4
Exceptional127 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the friendly and helpful staff.

Categories

Cleanliness9.3
Service9.8
Location9.8
Room Quality9.3
Amenities9.3
Value for Money9.2
Food and Beverage9.3
Overall Experience9.3

Select topics to read reviews

K
KurtatAT
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Exceptional"

9.0

Frühstück war sehr gut Pool nach der Hitze der Stadt

Zimmer und Bad ein bischen zu klein

Helpful?
J
JaegbGB
Verified booking
couple
Standard Room
Stayed in Jun 27, 2026

"Great hotel, would definitely stay here again if we were to come back to Lucca! Great location and even greater staff!"

8.0

The staff were amazing, so friendly and so helpful! The room was good and clean! Also the sunbeds were great which was a nice touch!

Due to size of the hotel there isn’t a restaurant that does many lunch options.

Helpful?
H
HilarygbGB
Verified booking
extended_group
Standard Room
Stayed in Jun 27, 2026

"I would come back"

8.0

Very friendly and helpful Staff everywhere Location into town was great

Appreciate it’s difficult but trying to maximise the space around the pool would be good. Stop playing the music at the pool area - it’s nice just to have peace and quiet

Helpful?
J
JimgbGB
Verified booking
couple
Standard Room
Stayed in Jun 26, 2026

"Wonderful hotel"

10.0

Fabulous stay at this hotel, the staff were warm and welcoming, showing us around the hotel on our arrival. We stayed in the annexe and had a suite of rooms and a garden. the position of the hotel is perfect with an easy walk in to Lucca. We loved Lucca with some great restaurants and lovely squares, we especially loved Sotto Sotto. The breakfasts were very good and it was lovely to be able to sit outside in the lovely garden. It was nice to have a pool after a hot day sightseeing. We visited Florence during our stay using the train which worked perfectly. We would highly recommend this hotel and would definitely stay again.

Helpful?
L
LorettaauAU
Verified booking
family_with_children
Standard Room
Stayed in Jun 26, 2026

"5 star customer service in a central hotel."

10.0

Hotel San Marco is a well located , modern hotel close to the medieval walls of Lucca. The pool area provides much needed relief. The staff in particular Fabio and Ina are the heart of this hotel. Their customer service was exceptional. From providing colouring in for the children to helping retrieve a stroller left behind in a taxi. Breakfast and breakfast staff were great.

Limited food options for lunch and dinner. Only an issue if you are unable to leave property. Pool is the same depth with only a ladder to climb to get in and out.

Helpful?
L
LornagbGB
Verified booking
couple
Standard Room
Stayed in Jun 26, 2026

"Lovely, comfortable and exceptionally clean hotel with super staff"

9.0

The hotel was in a quiet location, less than 10 minutes walk from Lucca old town. Staff were attentive, hardworking and helpful. Gardens and pool area were lovely. Reception staff exceptionally helpful. Room very comfortable and clean.

Nothing, it was very good indeed.

Helpful?
B
BelindagbGB
Verified booking
couple
Standard Room
Stayed in Jun 25, 2026

"Brillant stay staff excellent"

10.0

Clean and well looked after

Helpful?
M
MarknlNL
Verified booking
couple
Standard Room
Stayed in Jun 25, 2026

"Excellent"

8.0
Helpful?
C
CorneliabeBE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 25, 2026

"Exceptional"

9.0
Helpful?
K
KatiegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 24, 2026

"Beautiful stay and aloud to check in early perfect"

10.0

It was great lovely walk to the town, great breakfast friendly staff. Overall I very much enjoyed my stay

Helpful?
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