Du Forum

The BEST staff! I arrived in Arles at eight in the evening. There were no taxis available even by phone. The evening clerk at the hotel guided me for blocks by phone (!) and then stepped out into the square to wave to me to help me find the building. As a 75 year old woman traveling alone, he seemed like an angel! The daytime clerk was so helpful too and the breakfast server took time to chat with me about restaurants! What a great group of people!

Great location , quiet and close to dining and sightseeing.

The condition of the toilet in the room was appalling. The floorboards were rotted and the toilet smelled like a drain. Even though the room was serviced daily the smell remained throughout our 3 night stay. The staff must be aware of the smell. For 110 euros per night that is very unfair.

Some staff were hostile, unprofessional - bluntly snobbish and contemptuous in a way I have not experienced in over 40 years in France. The behaviour of the young bar staff was openly hostile and insulting - being ridiculed in front of other customers is wholly unacceptable, but they seem to be encouraged to behave with arrogance. Certain receptionists were unwelcoming and cold. I was made to feel by those people as though I was not welcome. Other staff particularly the younger female staff were lovely, professional helpful clear and made me feel less unsafe and less vulnerable as a lone female traveller. The Hotel advertises as international, and aims at high quality, but is threadbare, tired and overdue for a refurbish. The Bar is dark loud and unwelcoming all day- extending to disruptive and frightening in the evening. Do not book a reduced price offer here as you will be given a room in poor quality which felt like cupboard.. then be treated badly for the rest of the week when you ask to move - and pay the extra cost. Felt more like youth hostel than a quality hotel. Do not recommend this at all except for the groups of drunken teenagers who were there - for whom it clearly felt like home. I saw other visitors chose to go elsewhere in the evening. I was relieved to leave, as it soured my stay in the town and when I return to Arles, later this year, will not go back here. Very disappointing and overpriced. The Hotel have been given this feedback directly.

The hotel was wonderful, in a great location, clean, comfortable, with a friendly and attentive staff. If you're driving, GPS is not likely going to be your friend, since it will send you down streets that are blocked for pedestrians and also the wrong way on one-way streets. You should call the hotel and let them guide you. Be aware that you have to collect your car by noon on check-out day.

Very charming hotel with beautiful pool & gardens. The staff were very lovely and accomodating. Perfect location in the Place du Forum opposite Van Gogh’s cafe. While the bed was comfortable, the rooms & decor are dated.

Great room with view out over the old town. Fantastic location. Beautiful, slightly quirky art deco interior. Staff always happy to help, very friendly. Good breakfast.

Hotel du Forum has been superbly run by the same family for generations. Their pride shows in the excellent service and fine attention they give each of their customers. The hotel is on the main square, close to everything! The room was cool, comfortable, and quiet. We overlooked the pool. We had breakfast each morning at the pool and had drinks there in the evening. Restful and serene. The Roman Catacombs are just around the corner. I highly recommend Hotel du Forum. We will be back!

Nice boutique hotel in town centre opposite to the famous Van Gough Cafe. 5 mins to the Roman theatre and amphitheater. Very convenient location close to lots of restaurants. Staff are polite and helpful. Price is reasonable considering the very central location yet quiet. Room is clean.

Location was perfect. Staff was friendly. However, very limited toiletries. Only a soap bottle and shampoo that were very difficult to squeeze. Quite inconvenient.