Worcester Whitehouse

The breakfast and leisure club were excellent, and the staff were friendly but the room was a little tired. No shaving mirror in bathroom, nowhere to hang a hand towel by the basin, soap dispenser in an odd location, and extractor fan didn't work. Mattress was a bit soft and the window overlooked the kitchen area and ventilation system which was noisy all evening and we started smelling the cooked breakfast from about 7am. We would try somewhere else if we stay in the area again.

Bed comfort room clean

Very comfortable stay. The room was very clean and spacious, the bed was excellent. Great breakfast. Use of the hotel car park was expensive imo but it does make access to the hotel easier.

Hotel and room decor very attractive and well laid-out. Breakfasts could have been a little better

Staff were friendly and helpful leisure facilities were good

Location of hotel is great near train station however, the downside is the rooms which face onto the Main Street are noisy all night which mean very limited sleep due to people shouting and also traffic noise all night. I do wonder if we were unlucky with the room location. Room very hot with no air con but had to close window to try and combat noise but failed. Hotel is quite run down in parts and rooms need an upgrade. Limited plug sockets also in the room. Shame staff didn’t provide information on check in such as use of swimming pool/opening times and timing of breakfast.

Good flow on shower. Hot water came through very quickly. Spacious room. NO AIR CON. Luckly it was not very hot when we stayed.

Staff was so friendly and helpful, we’ve already booked another stay for August

Very nice and warm feeling from all the staff will be going back soon

Nice rooms and polite staff, great value for money. The parking is an extra £10, which isn’t exactly fair if you ask me. The local area has lots of pubs and places to eat.