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8.4 / 10 Guest Rating

ClapClap Hôtel

24-26 Rue du Faubourg National, Strasbourg, Bas-Rhin, 67000, Strasbourg, FR

ClapClap Hôtel - main view

About the Property

Discover the perfect sanctuary in the heart of Strasbourg at ClapClap Hôtel, where modern comfort meets charming hospitality.

Breathtaking Views
Take in stunning views from our scenic terrace, providing you a delightful space to relax and unwind above the vibrant city.

Gourmet Dining
Indulge in a culinary journey at Clap Show, our restaurant featuring international cuisine and a cozy bar/lounge. Enjoy daily complimentary receptions and hearty buffet breakfasts to start your day right.

Premier Amenities
Stay connected with complimentary wireless internet access in well-appointed rooms featuring flat-screen TVs, or host successful events in our flexible meeting spaces. Experience unparalleled service with our 24-hour front desk and multilingual staff always ready to assist you.

Book your unforgettable stay at ClapClap Hôtel today and experience the best of Strasbourg!

Facilities & Amenities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Conference space
Breakfast available (surcharge)
Television in common areas

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Parking height restrictions apply. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent135 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness7.7
Service9.0
Location9.2
Room Quality7.2
Amenities8.2
Value for Money8.7
Food and Beverage8.7
Overall Experience8.6

Select topics to read reviews

S
SEDA
Verified booking
Standard Room
Stayed in Dec 15, 2024

"Good"

4.0

Banyoda ciddi bir su taşkını problemi var, duştan çıkana kadar banyonun tamamı en az 2 cm su dolmuştu, oda çok dardı fotoğraflardaki gibi değildi. Manzarası da yoktu zemin kattaydi. Girişte herhangi bir ikram da verilmedi. Genel olarak check in saatinin bu kadar geç olmasını da dogru bulmuyorum (15:00).Otelde 16 saat bile kalmamış olduk tekrar kalmayı dusunmem.

Helpful?
N
Nigel
Verified booking
partner
Standard Room
Stayed in Dec 12, 2024

"Excellent"

8.0

Good location, 10 min walk to the train station, quick walk to the Xmas markets. Hotel staff are friendly, efficient, and extremely polite. Enjoyed our stay there and will stay there again.

Helpful?
C
Charlotte
Verified booking
Standard Room
Stayed in Dec 10, 2024

"Excellent"

8.0

Hôtel très propre Personnel attentionné et sympathique

Helpful?
M
Mary
Verified booking
Standard Room
Stayed in Dec 9, 2024

"Excellent"

8.0

Good location close to train station and Christmas markets. Also lots of restaurants in the area

Helpful?
M
Miguel Angel
Verified booking
family
Standard Room
Stayed in Dec 8, 2024

"Exceptional"

10.0

Ubicacion

Helpful?
D
Diem
Verified booking
partner
Standard Room
Stayed in Dec 6, 2024

"Exceptional"

10.0

The room was big, comfortable and clean. The location was very convenient to Petite-France and all the other attractions.

Helpful?
S
Stephane André
Verified booking
partner
Standard Room
Stayed in Dec 5, 2024

"Excellent"

8.0

Bon hôtel, ambiance studio musique, personnel extra et bien situé par rapport au centre ville et de la gare

Helpful?
M
Megan
Verified booking
friends
Standard Room
Stayed in Dec 5, 2024

"Exceptional"

10.0

What a lovely hotel! Perfect for a city break, within walking distance of the centre. Super friendly and helpful staff! Facilities for luggage storage and a mulled wine on arrival - what a treat! The only downside was how hot the room got, with no aircon and only the fan. This meant we had to sleep with the window open (given this was during winter and a cold person, takes a lot for me to be warm!! But does show the hotel keeps the rooms warm).

Helpful?
I
Isabelle
Verified booking
partner
Standard Room
Stayed in Dec 2, 2024

"Excellent"

8.0

Situé près de la zone des marchés de Noël et de gare. Bon emplacement.

Helpful?
J
Jeanna
Verified booking
partner
Standard Room
Stayed in Nov 30, 2024

"Good"

2.0

Terrible. Point form for limited space: -booked 4 person suite (queen bed & couch) only thing available under $700 a night when booked - found out the Xmas Market was in town starting next day (after check out) so the high price tag vs. previous weeks was ridiculous -easy going travellers and found this place disgusting -checked into a 7 person room (queen/3 twin/couch).Asked if something smaller available and told no they were sold out, despite booking a smaller room (no sense in fighting but I was pretty sure I didn't book a 7 person room - just needed to get some sleep after long day travel). -room not cleaned in weeks -snot and blood and hair on curtains & bed sheets (and stains) -bathrooms had soap scum all around the bottom of the shower (inside and out) and filth on the floor from previous guests. Paint splatters on floors in bathroom from reno in 2022 still and small pieces of used toilet paper were around toilet -temp set at 29.5*C and too hot to sleep (A/C in ad did not work) -food from prev. guest under front of couch -crusty white stuff on coffee bar -shower too gross to use -we stayed against better judgement and left in the morn eager to get to next place to shower. Leaving our room to check out, we saw the cleaning caddy and it was mostly a restock station of sad coffee products. -@checking out, I mentioned all this and was told it would be passed on to director (apparently this was an upgraded room) -review on site wouldn't submit b/c was bad

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