H10 Salauris Palace

Excellent hôtel,chambre spacieuse ,très bon restaurant

Un peu loin de la plage

Localização, comodidades , limpeza e comida

Apesar de ser um hotel de família, crianças muito barulhentas com a conivência dos pais que só por acaso são de nacionalidade inglesa (só podia). Não ser possivel pagar as bebidas com dinheiro, só com cartão.

I wouldn’t return back to this hotel again. The only good things about it was the location and the roof top terrace, we always got a bed. It does say not to reserve beds between 9am-1pm but people still do. Some people went up when it opened, reserved their bed and then would return 1-2hours later. The rooms were ok, no tea/coffee making facilities, clean enough and big enough, but you could hear everything in your room. You could hear the people next door, outside on the corridor and outside down the street. I had noisy people next to me that kept me awake till 3:00am in the morning. I complained multiple times to reception then eventually asked if I could move rooms to which they said no. The elevators were very slow. The staff were rude. We had half board, but ate out most nights as the food selection was awful. Breakfast was better than dinner time food though. Would Not be back to this hotel, the area is nice and so is the beach.

Habitación grande cómoda y regulación de la temperatura ideal El desayuno mucha variedad

Demasiado extranjero haciendo colas desde primera hora para coger hamacas y en esta época hay de sobra

Tout était parfait. Un hôtel très propre. Le buffet varié et copieux chaque jour . La chambre confortable et propre tout est pensé pour faire plaisir au client. Le personnel est sympathique et disponible et les animations chaque jours sont géniales un grand merci a Mike et son équipe d'animateurs au top . La piscine est très grande et malgré le monde il y a toujours de la place et des transats disponibles et pas de bousculade . Une piscine réservée aux adultes se trouve au 6eme étage pour ceux qui souhaitent plus de calme mais bien que nous soyons en couple nous avons préféré profiter de l'ambiance chaleureuse de la grande piscine . Un spa avec jacuzzi superbe aussi . Bref nous y retournerons volontiers des que possible. Le parc port aventura est a côté a pied et la plage aussi . Super emplacement

Rien tout était parfait

Tutto

Nulla

Currently staying at the H10 Salauris Palace in Salou with family and young grandchildren. We are staying half board. There is usually enough choice for breakfast, however, dinners can be more difficult as 5 of our party are vegetarian. The food is ok. You can be lucky enough to get it straight from the kitchen when it is hot. It cools down quickly when it is sitting. The team at the pool and the children's entertainment are great. The staff in the restaurant and throughout the hotel are lovely and very friendly. The big issue we have is that our rooms are right above the stage and the entertainment goes on until close to 11.30 at night!! I would have asked to move but my family members with the small children had unpacked everything and I didn't want to cause them any hassle. If anyone is booked to stay, just ensure your room is not directly above the stage, otherwise bring earplugs.

We spent a week here as a family of three, staying in a junior suite with a pool view. As regular visitors to Salou who usually choose Golden hotels, we were hoping this would be a refreshing change. The hotel certainly has strengths — especially the spacious rooms and hardworking entertainment team — but inconsistent service, disappointing food, and several safety and maintenance issues meant it didn’t quite meet expectations. Highs Junior suite space — One of the most spacious rooms we’ve ever stayed in, with genuinely comfy beds. Sunbed availability — Plenty of loungers around the pool, even though many were reserved for hours while people went out. Evening chocolates — A lovely touch having chocolates delivered nightly (possibly a junior‑suite perk). We only received two, so we ended up tossing a coin each night to decide who missed out. Free water machine — Great for filling bottles throughout the day. Entertainment team — The entertainers worked hard and created a genuinely warm, lively poolside atmosphere. Early check‑in — Our room was ready when we arrived at 9:30am, which was a brilliant start to the holiday. Room cleanliness — Housekeeping kept the room spotless throughout our stay. Free safe — Always appreciated for peace of mind. Wrist bands - Incorporating a chip that lets you into your room. Toiletries - great selection of toiletries in the room, including a lovely hair conditioner. Lows Food quality — Very average, lacking variety, and often bland. Buffet layout — The island-style buffet creates long queues, even if you only want one item from the side. Dangerous shower setup — The jacuzzi bath with an overhead shower is unsafe. The slanted base combined with low water pressure forces you to stand in an awkward position to rinse properly; my husband slipped twice and hurt his leg. Poolside prices — Expensive food and drink with small portions, noticeably pricier than other hotels nearby. Poolside toilets — Only two available, and the floors were consistently very wet, dirty, and smelling strongly of urine. The steps leading down to them were also regularly wet, making the whole area feel unsafe and slippery. Water charge at dinner — Being charged for filtered water in the evening buffet felt unreasonable when the same water is free in reception.

We had the best time! The hotel was absolutely spotless at all times, the staff were lovely, the pool and entertainment were both fantastic, and there was lots to choose from in the restaurant. Once again we are delighted to see that H10 continue their commitment to protecting our planet, providing free water for reusable water bottles and making use of only renewable energy. Some staff shoutouts - We all came down with a tummy bug on the first day - unfortunately we were probably unknowingly incubating the cursed thing before we even arrived - and confined ourselves to quarters for a few days. All of housekeeping were wonderful throughout the trip, but thank you so much to Belen for providing us with seemingly unlimited clean sheets and towels for our four-year-old. Despite the horribleness of it all, Belen was so kind and sympathetic and made sure we had everything we needed. We tried to keep her out of the apartment as much as we could, but she was so eager to help where she could. Once we finally emerged into society again, Facu was behind the bar serving smiles, craic and excellent drinks! What a lovely, friendly, funny guy, who always had time for a chat. The bar was also very reasonably priced! Laia (unsure of spelling but she often wore her hair in two plaits) was a little sparkly cloud of smiles and energy every morning at breakfast. She always stopped to talk to any little kids that were in the restaurant and was so friendly to everyone who spoke to her. Props to anyone wearing that daisy costume in the summer heat, by the way - I can't imagine! All in all, fantastic hotel with brilliant, helpful staff. We'd definitely return.