Garrigae Abbaye de Sainte Croix

Unique property!

You had to climb to take spiral staircases to get to the bedroom. They were too narrow for my luggage. I left after one night and the staff was not helpful in curing a new room. Fortunately, I had traveled to the area before and was able to book a room in a wonderful hotel not far away. The facility has a lot of potential, but it needs a makeover and all rooms should be accessible .

Old, quant property. Very pleasurable stay

Fabulous place to stay and relax. Wonderful view from the dining terrace over the countryside.

Beautiful abbey which has modern fittings but still retains its beauty and history. Really comfortable stay, plenty of room and lovely balcony which we didn't use because of the rain. Large and modern bathroom that is beautifully decorated. Breakfast quite expensive and not sure if it is value for money. The restaurant is popular, with great views but we unfortunately didn't try it. Swimming Pool was fantastic and not crowded as most people are hiking or touring the region. Staff and Manager especially was very friendly and polite and always helped us when needed. They also have a football table and chess room which was an added bonus! Driving back at night is a bit tricky with a large car but not a problem as they have numerous car parking spaces.

Restaurant food quality not in line with the 4 star hotel rating

The property is fantastic. The view of the surrounding area is incredible and the idea of taking an old monastery and turning into a hotel was a great one! The pool is beautiful as well. The issues are the air conditioning doesn't work. The units are run off of a central chiller system which is clearly not functioning. Due to high costs they likely aren't fixing it. Two other couples and myself had the exact same experience of no air conditioning in 3 different rooms. I wouldn't have seen this as a major issue but the day time highs were in the 35*C range leading to a very warm room even overnight with the window open. The refrigerator in my room also did not work. The restaurant was nice and although breakfast was great, we had an unexplained issue at dinner, ultimately resulting in a 4 hour dinner seating. Further to this my protein was apparently more undercooked than I thought as I was sick for many days after. While the staff at the hotel are very friendly and do their best, it appears that capital reinvestment is minimal. They seem to be lacking clear guiding principles regarding guest experience that need to be regularly shared with the staff. Unfortunate on the whole as the pricing does not justify the experience.

Wonderful, relaxing location. Excellent, helpful staff. Beautiful site! Highly recommend!

Beautiful property. 12 century abbey converted into boutique hotel. Very pleasant, quiet, close to town. I would stay there again.

The hotel is located inside an old restored abbey. The location is stunning but not readily accessible through the autoroute. In other words, you have to know it is there and once you are there, you are there. Fortunately, the hotel has a restaurant and a nice breakfast buffet. The rooms are furnished in a more classic style with a complete bathroom. Don’t expect anything modern here. This is a higher standard line of hotels ideal for special celebrations.