Hotel Toscana

Das Zimmer hatte Klimaanlage

Das Hotel war teuer und hat kein Frühstück angeboten. Im Zimmer hat es nach Essen geschmeckt.

Near to Interlaken OST Station - 5 mints walk.

If there were an option to give zero stars—or even a negative rating—I wouldn’t hesitate. The only reason this dump is getting a single star is because it had Muslim showers (bidets). Everything else about this place was a nightmare. Despite repeatedly asking for housekeeping—twice, to be exact—nobody ever bothered to show up. The bedsheets looked like they hadn’t been washed in weeks, the pillows felt like sacks of rocks, and the blanket was literally falling apart from the inside. The towels smelled awful, like they’d been left damp in a corner for days. Hygiene? Nonexistent. The staff? Completely negligent. As soon as they take your money, you’re on your own. I begged for fresh sheets and clean towels — not once, but multiple times — and every request was ignored like I was invisible. The staff acted like they were doing me a favor just by being there. Rude, apathetic, and clearly not trained to deal with paying customers. The location is the only halfway decent thing about this place — and even that’s not enough to make up for the hellish experience. I’m genuinely baffled by the positive reviews on Booking.com. I trusted them, and that was a big mistake. I should’ve checked Google reviews first — you should too. This was my first trip to Switzerland, and thanks to this disaster of a hotel, it’s one I’ll remember for all the wrong reasons. I don’t care if a better hotel costs triple the price — pay it. Whatever you do, do not stay here. This place is filthy and mismanaged.

Zimmer sind sauber und ruhig.

Check in hat trotz vorheriger telefonischer Absprache nicht geklappt. Personal spricht kein Deutsch, nur schlecht Englisch.

Great location!! Near town center and a lot of restaurants.

einfach und unkompliziert

Personal spricht kein Deutsch, vermutlich weil mehr Touristen dort übernachten.