Apartamentos Suites Santa Cruz

Muy bien equipado, confortable, bien decorado, limpio Se agradece el detalle del sobre de café que dejan en la habitación. Se puede descansar bien. Tiene aire condicionado e secador de pelo. La cama bastante confortable. Hemos pasado una buena noche.

La localización tiene sus ventajas y desventajas. Por la noche hemos salido a cenar y había un ambiente increíble, lo mejor fue ver la Giralda iluminada. Pero para acceder al alojamiento hay que aparcar el coche lejos y ir caminando con la maleta. No hay ascensor.

Lieu idéal, dans le centre de Séville.

Un peu de bruit ...

My wife and I stayed Apartamentos Santa Cruz as fully paid-up guests between the 13th and 18th October. We stayed in apartment #1 at ground floor. Regretfully we must say that our experience has not been very much satisfactory, to the point that it almost ruined our holiday satisfaction. However the enchantment of Seville made up for that! Pros (advantages): a) Apartment is situated in the very centre of the hubbing old quarters of Sevilla. So much so that almost all the interesting touristic sites are at walking distance from the location b) Cleaniliness of the apartment was to be fair. Let us say a 7 out of 10 points! Cons (disadvantages) or rather disappointments We must state that we booked an apartment out of necessity, as my wife is Coeliac and we find it very difficult to find restaurants that guarantee COMPLETLEYT GLUTEN FREE food! So we would prefer to be able to prepare our own food, for better peace of mind. This especially when we are away from home! Also, our having a quick look at the host’s website, gave us to understand that the apartment is well equipped for a decent stay in a Self Service environment. A) We would have expected to find a small microwave – We had None! Just an electric hob and a kettle and a toaster. B) Having booked 2persons for 5 nights, we would have expected to find at least a supply of towels, say 2 small ones per night. – We only found 4 towels (two extremely large ones (which were an overkill for the environment) and two decent small ones. It was only after we had asked at least three times for more towels that we were supplied another two. C) Kitchen utensils was of the VERY BARE minimum. Not even a small bowl for some cereal in the morning. We had to take our cereal in the tea glasses provided. D) A decent refrigerator is supposedly expected in a self catering apartment. We had a small one. However, not very efficient. The one we found had the door barely hanging for life on the bottom hinge ONLY. So much so, that on mid-range setting it would not keep efficiently cool, so we had to adjust it on the highest setting, which of course then it turned the air leaks through the malfunctioning door, into an ice box. E) We had a ceiling fan. However, this was directly connected to an on/off switch, resulting in going on top speed EVERY TIME it is switched on. Given that it is not always desirable to have to fan going at such a high speed, this one was so badly hung to the ceiling that it swings so violently once switched on that, it presents a hazard of getting dislodge and directly falling onto the bed. A bad experience indeed, should that happen to anyone! So, that also was there more as a nuisance than as an asset! F) We had a functioning air conditioner. However, once switched on, it gives a humming noise so strong that it resembles an AVE train passing by the window. So that also was there more of a nuisance than an asset! Had we visited in summer, I do not know what it would have been like staying inside in a 40 degrees of Seville, without being able to use neither the fan nor the AC! G) The bathroom – it is being advertised on the website that one can take a shower or a bath. Yes of course, we had an old rusty bath (about 50cm high) having a rain shower instead of a handheld one. I would say the arrangement is more of a limiting one than something of choice! Another thing; as one switches on the bathroom, an old, blocked and unbalanced extractor fan switches on simultaneously. This gives a rumbling noise so nauseating that one cannot sustain it for more than a few minutes! Toilet paper; Having a booking for 5nights by 2 persons, one would expect to find at least 4 rolls of toilet paper. We only found 2, the others, we had to buy. H) Luggage lockers – It is said on the web site that luggage can be kept FOR FREE both in ckeck -in and check-out times. This was not the case in our experience. We were asked for Euro 20 for luggage both at check-in and check-out – an additional Euro 40 as they said it has not been paid for during booking. However, we never found the option to include this in our booking procedure and so we relied on what was written on the website – which in our case was not true! G) Forget about the Safe; Forget about the Nespresso coffee machine - we had to by our Nescafe instant coffee. Oh b.t.w. we had two pods complimentary! To conclude, I would say that all of the above can be rectified with a small effort and in turn the establishment would receive better reviews!

Localisation près de la mer et avoir le soleil levant avec une vue magnifique. Les menus du jour au restaurant étaient souvent intéressants avec un bon prix.

Le prix pour avoir accès à une chaise à la piscine

La posizione veramente ottima

Non aver rispettato la prenotazione della camera, richiesta espressamente con due letti singoli. Nessuna disponibilità dimostrata nel trovare una soluzione

La ubicación y el desayuno

El alojamiento en relación calidad-precio no es nada recomendable. El apartamento es muy limitado y viejo. En el baño nos encontramos una cucaracha. Además, aunque la ubicación es buena, al estar tan céntrico pasa mucha gente y el descanso no fue bueno, pues no está nada aislado y se oyen muchos ruidos de la calle. En resumen, no repetiríamos ni lo recomendamos para el precio que tiene.

La ubicación y el personal que nos atendió

El suelo estaba algo pegajoso . Mucho frío en la habitación pese que era septiembre y apagamos el aire acondicionado ( funcionaba aunque lo apagamos..) El colchon de las camas de mala calidad, muy endeble y totalmente incómodo. La ducha no tenia mango de ducha, solo el tipo lluvia, por lo que si quieres solo bañarte de cuerpo y no el pelo es algo complicado.

Broken Wi-Fi: The Wi-Fi did not work at all during my two-day stay. When I reported the issue, the staff said they had “requested a technician,” but their tone suggested no one would actually come to fix it. When I asked for an ETA, the response was simply like I don’t know. Cleanliness Issues: The apartment was not very clean. It felt quite dated, and the bathroom in particular had an unpleasant odor, similar to urine. Staffing & Service: It seems the staff are shared with the nearby Halo Hotel. Even though I called 30 minutes in advance as instructed, I still had to wait outside for 10 minutes before someone arrived. There was no on-site staff presence and no room service provided during the stay.

Well we were not happy because our room and place never had the internet , even with password nothing worked . The bed was not comfortable . We tried to no stay in the room We only liked the location .

Only reason this did not get a five for full experience was the internet was down the whole weekend, which we paid for as part of the booking.