Hotel Leopold

Ubicación

Nuestra habitación no estaba bien calefaccionada y nos contestaron nuestra solicitud posterior a irnos del hospedaje

The location was good.

The hotel was not what I was expecting. First, when you get to the location, it doesn't say Hotel Leopold, so you think you got scammed. It is not a hotel, at least not yet. On the day that I arrived, I received a message saying that I had to go to another location for the check in (that was just a couple of minutes walking from the "hotel"), when I got there, there wasn't anyone at the reception (this was in the middle of the day). When one the staff finally appeared, they didn't check our documents or anything (We arrived before the check in time, we just wanted to leave our suitcases there), they showed us where to leave our suitcases and backpacks and left. There was no key for the room where all the suitcases and backpacks were left, which is weird and felt unsafe. Later on, we went back to finally do the check in and once again there was nobody at the reception. The staff who checked us in was friendly. When we got to the "hotel" where we were staying, it was very disappointing, the stairs are very small and old. The room was big and clean, but the TV is positioned in a very weird place (not in front of the bed), the heater doesn't work properly and the bathroom was very dark. I wouldn't recommend and I wouldn't go back there.

Cama

Água quente

L emplacement

Tv qui ne fonctionne pas Manque de produit d hygiene brosse a dent

De locatie

De gordijnen sloten niet. Erg gehorig en het bed ronduit slecht. Geen faciliteiten.

stayed in flat, receptionist was very helpful

I was sent an email on the day of arrival to state that the reception was closed. We got there when it was dark and there was sign on the door at all for directions. We had to ask a local resident for the alternative address given on the email. The two people I was with never received an email an it was by pure luck I read it on the day otherwise we could have had no ideal where to go for the other reception, which was not in the same street. Once we found the other premises the receptionist was very helpful. There should be a note on the hotel door to advise that the reception for the hotel is shut and the address of the other hotel and directions. Otherwise we would have been stuck and had to find alternative accommodation.