Sentido Galosol

It's a nice hotel with stunning views but the room I stayed seemed old. We didn't have toiletries providing nor dressing gown and slippers. It said 4 stars but the service of hous keeping for guess was poor. It seemed because we booked through the package holiday and been put to that room. I once saw a guess wearing a hotel gown to go swimming pool but we didn't have. I stayed in for stars hotel before so I can compare the difference. Definitely the service of room is not 4 stars seem like 2 stars hotel.

Lovely hotel, nice sea views and nicely decorated room. Food was good for breakfast & I'm a fussy eater. Nice helpful staff. Local bus goes to Funchal daily and few minutes walk to bus stop. Weather was nice and comfortable for January. Would go again to this hotel.

Good service..beautiful views..near to Lots of restaurants . Only let down the a.c. didn't work for 1 night. Would return.

A fantastic hotel with lovely staff which was undergoing renovation whilst we were there.

Hi. This is actually my first review as I don't ever take the time to write things good or bad but I was really astonished by the customer service at this hotel. At the end of the day this was a 4* hotel with 5*s being few and far between in Canico, so I thought we couldn't go wrong. To keep things brief, everyday there was an ant infestation in our room, on the floors, coming out of a gap in the tiles in the shower and occasionally crawling all over our beds. each time we reported this to reception, they would "send" someone to have a look. But when we cam back to our room still we had this problem. Our sheets were never changed and we were there for 5 days. There was a small vent under our patio door which meant lizards came in and out. Everything took long with this hotel - i.e. I ordered a hair drier for my hair, this came over an hour later when I was fully dressed to go out so I left my hair wet. Also you have to walk through a nest of flies every time we left our room. My partner is not one to complain and neither am I, but on leaving we asked to speak to a manager. We spoke to the Manager on duty (this was on Sunday) who told us the hotel manager will speak to us before we leave on Mon morning. The hotel manager just apologized and said we are aware we have this problem with the rooms in this area. Didn't offer anything, not even to pick up the two bottles of water we had on our tab! Awful customer service and awful room.

The hotel has everything that you need and is within walking distance of local restaurants as well as Canico city centre. Staff at the hotel were friendly and welcoming, especially the staff at the morning breakfast buffet who made every effort to try and accommodate our dietary needs. Madeira is a beautiful island with beautiful people, we would love to return again and stay at the Galo Resort.

Love this hotel/resort. Amenities are great, clean and has had an upgrade. Staff are very pleasant. So good it's the second time I've been!

We stayed at the Galo for two nights before heading north on the island of Madeira. We had a very nice room with a balcony and partial sea view. The grounds were very nice. The breakfast buffet was good and the pool area was very inviting area to sit for meals. This hotel is close to Funchal without actually being in the city, so the area was a bit less crowded. Very nice area.

Beautiful area just above the sea. Great walking places along the ocean. Great choices for breakfast. Great restaurants next to and near the hotel. Local bus right at your doorstep. The rooms are great. Wifi is blazing fast. Great staff. Well maintained facilities. Good showers. Very comfortable rooms. I would definitely stay here again.

Great hotel with amazing in-house facilities of spa, gym and indoor and outdoor swimming pools. Only downside was a little disappointed that wifi throughout the hotel is not free