Oro Verde Cuenca

Property is great

They don’t really have a cocktail lounge. They have a bar with 4 stools and only wine no liquor

Oro Verde Cuenca is a good hotel with a solid foundation. The rooms are quiet and clean, and the staff provides great service. However, there are several significant areas that require improvement: · The wet area facilities (sauna/steam room) were out of order. · The airport transfer service uses very old vehicles. · The gym is shared with people who are not hotel guests, which compromises exclusivity. · The pool is outdoors and unheated. Since Cuenca's climate is quite cold, it's often unusable and uncomfortable. · The food and beverage prices are too high for the limited options and quality offered. · They do not award Oro Verde loyalty points if you request an invoice under a different name or tax ID.

We have stayed at the Oro Verde twice now. Once, as an exploratory trip and another to look for a home. This hotel is phenomenal. Everyone from the manager to the detail-oriented housekeeping staff members were all helpful, polite, friendly, and gracious. They assist those who are not Spanish-speaking and do anything they can to make you comfortable. We would stay here again and again and would always recommend this beautiful hotel.

I stayed here with family for a destination wedding. The service we received from the staff was amazing. Someone was always available and they were eager to assist me with any needs imaginable. The hotel was immaculately clean and the food was outstanding! I stayed for a week and many of the staff acknowledged me by name, which, made me feel important. I do not speak Spanish but communication was never an issue as nearly all the lobby staff spoke English. The hotel is quite modern and has all of the amenities you could want. The taxi ride to the center of town was only $2.00-$2.50. Overall it was a memorable experience and I left feeling that I had made friends.

El desayuno

Las instalaciones del sauna y el turco la piscina está deteriorada y sucia en los bordes

Que fue muy cómodo y limpio . Muy buena atención de la recepcionista sobre todo y excelente desayunos

Servicio de Comida

Que el precio de la app no fue el mismo que cobraron en el hotel