Vila Valverde Design Country Hotel

Modern, clean, excellent service. Every need catered for.

Accueil / chambre et le cadre

Spa indisponible

The design and attention to details and food and room size and staff

Pool was cool and electric car charging was too expensive

This really depends on your liking. The AC is probably set on 74 at the coolest. The "soulless" feel you get that a few other reviewers wrote is spot on. There is no one working after dinner for front desk, any kind of help. If you're an introvert, crunchy granola type of person, this is for you. Not your typical 5 star resort at all.

Beautiful hotel managed by an excellent team who are so dedicated to looking after the guests.

Lovely relaxed atmosphere, great staff and lovely location. Breakfast was a great treat every morning and nothing was too much trouble for the staff. The hotel was quiet and tranquil with 2 pools indoor and outdoor, a fabulous sun terrace. The rooms are luxurious and large perfect for either a short or extended stay.

Excellent customer service. Superb chef. Beautifully appointed.

First of all staff! Great service every day. They help us with everything and the food was incredible. Great accomodations and loved the environment! Totally recommend

The staff were fine

This hotel looks fancy at first glance but fails badly on comfort, quality and basic hospitality. The so-called 5-star rating is misleading. In reality, it struggles to meet even a 4-star standard. From the start, things felt off. We were met in the car park by a staff member in a golf buggy. Naturally, we thought he would take us to the entrance. Instead, he took our bags and drove off, leaving us to walk. Not a huge deal, but it said a lot. Our luggage got a better welcome than we did. Inside, the hotel is a random mess of cheap-looking ornaments. Terracotta warriors, Buddhas, mirror-covered mannequins, huge pots. Nothing matches. It feels like they bought a bulk order of clearance items from a cheap factory. On top of that, the entire place stinks of artificial air freshener. It is overpowering and unpleasant. The rooms are just as bad. Plastic flowers everywhere. Cheap furniture trying to look designer. Polyester sheets instead of proper cotton. At night, a metal shutter comes down instead of curtains, making you feel like you are sleeping in a garage. Want a tea or coffee in your room? That will cost extra. For a hotel charging these prices, it feels greedy. Breakfast was the worst part. No buffet, no choice. They bring you what they call a “constellation of bread,” which is really just a small pile of boring bread rolls. Add to that a minuscule lump of butter, a tiny pot of plain yogurt, concentrated orange juice and a few wafer thin slices of fruit. For £590 over two nights, it is insulting. The staff were polite, and that is the only good thing I can say. Everything else was a letdown. This is not a luxury hotel. It is a badly dressed pretender. Spend your money elsewhere.