Aida Plaza Hotel

stayed here for two weeks for two years in a row and will definitely be coming back a third time the pool is so big and always clean food is amazing and not expensive the rooms are always clean the bar staff and waiters are very polite and fast the entertainment team do loads of different activities for the kids and the adults there is two water slides for children’s entertainment and all of the staff are lovely people probably the best hotel i’ve ever stayed at

I liked the lobby and the comfortable feeling when I walked in. The jukebox’s were cool. The help was good and friendly. The elevator came quickly. I also liked the temperature in the room and no noisy heaters going off and on. I slept well.

The bathroom had no room to set anything down such as makeup or curling irons or brushes. The location of the hotel is not good because of the homeless people taking over the location. I wouldn’t recommend walking outside in that area

Historical building

No air conditioning poor to no tv reception Very noisy nite lots of bums

Location, staff, few blocks from downtown, Bart metro Civic Center is right across the street. I have come here regularly up to 4 times a year for 12 years, good value for money. It is walking distance to Ferry Building, Financial District, Chinatown/North Beach, Japantown and many other attractions, countless restaurants, Caltrain station (in case you wanna go South towards Palo Alto, Mountain View, etc.).

You need to be prepared to the recent (post-pandemic) massive homeless and drug addicts presence around the Civic Center area, including this hotel during the night. They are generally harmless but it is sad/disturbing to witness such desperation. You need to know it in advance and be prepared to handle it.

I received face towels with holes in them; The bathrooms are small and cramped. Granted, the overall hotel appears very clean, but it does have an odd smell to it. Wifi is barely functional. I understand the policy behind not being allowed to leave with the room keys, but it's incredibly inconvenient, especially given the front desk is about 10 feet from the front door where they have to let you in; god forbid you to get attacked by a crackhead while waiting to be let in. Hotel room definitely did the trick for the night, but I wouldn't recommend staying longer than one night. Bathrooms are incredibly minimalist put nicely; There aren't even places to hang your towels. I may or may not have a concern about the bedding as I woke up with my legs covered in bug bites though I'm unsure if that was from the bedding or something else, but I don't remember having as many bites before going to bed. Again, overall does the trick if you're only looking for a place to stay for one night, placement of the hotel is nice as it was about 5 minutes to Bill Graham Civic Auditorium and is across the street from muni and BART. There are a lot of homeless people openly doing drugs on the street, but it's not a big deal if you don't bother them and just be aware of your surroundings. I don't think I'd return to this hotel again unless I was very cash-strapped and booking last minute.

This is an old hotel in the Tenderloin and it feels like it. But the staff are above-and-beyond cool and my 5-day stay felt a bit like coming home to family whenever I dropped off or picked up my key.