Knights Inn Kissimmee

bad A/C and very dirty room. They tried not to refund the charges and after threatening them, they deducted a part.

The hotel was in a great location. It was very ghetto, lights appliances and switches that didn’t work. Also bullet holes in the curtains, several holes in the walls, a broken dead bolt, cobwebs and thick layers of dust around all the baseboards. Multiple random stains on the walls, including blood. Even had pubic hair in the refrigerator too. On the upside the room didn’t smell, and there were no bedbugs or roaches. Pillows and sheets appeared to be clean. We didn’t swim but the pool also looked clean. The man who checked us in, said we could have a late check out at noon, however the woman in the morning said it was not allowed and we had 15 minutes to get out. Also my little girl needed a toothbrush and she said they had none at the front desk. There was only enough shampoo and conditioner and towels for one person to take a shower and the toilet never stopped running. We were able to get some sleep, the area was overall safe and was also conveniently located less than 7 miles from Disney world. For the lack of cleanliness and amenities I would’ve expected to pay half that cost regardless of the location. It should have been discounted by at least half due to the fact we checked in at 2 AM and got put out shortly after 11 AM instead of 12 PM as promised the night before. Even though I checked in over the phone it still took triple the time once I arrived at the hotel. He was polite but gave me a key card envelope that was crumpled up with someone else’s name written on it.

The hotel rooms look nothing like what they look like on their website pictures. Once arrived at the room the walls and floors were heavily stained, the sheets are very thin and barely keep you warm. The AC is extremely loud and sounds like a tractor, the bathroom fan as well. The overall feel of this room was horrid, I might as well have stayed under a bridge it will give you the same feeling. I forgot to mention it also had roaches.

It was awful, Hotel was dirty and nasty and after paying Hotels.com I was charged 50 extra dollars upon check-in by these thieves, Continental breakfast ? Thats a joke , there was 2 bananas and 1 pack of muffins for the entire hotel, when i asked where was the breakfast and they pointed to the 1 plate containing those 3 items. At 11:AM promptly someone was at my door demanding me to check out

They rooms were good... had to ask for towels none in the room... not a big deal... but the disappointment was that the pool was green and unable to utilize...

Right around everything in the Kississimme area. Pool was nice and clean. Room was nice and clean.

Wont answer phones or emails. Hangs up consistantly and wont refund anything!

Dirty rooms and bathroom I wouldn't even take a shower there.

Room was ok but had only two towels (if you call them towels). They were old and worn with some stains...basically tattered. Only one partial roll of toilet paper. Went to office to request more towels and washcloths. Was given two wash cloths and was told they would bring more towels to the room when someone was available. Asked for toilet paper and was told the same thing. Came back that night, no extra towels or toilet paper. Made two additional trips to office to get toilet paper. Stood at counter on one occasion for more than fifteen minutes with nobody there. Hotel advertises cable but tv had only analog. Faucette in bath tub was loose and was afraid it would break off when turning shower off and on. I won't stay there again.

I got to the hotel at midnight they had cancel my reservation with any notification so , since I was with kids and they were tired I had to got a room for much more of the price of the reservation. When we got in the room there wasn't enough soap so I had to go to the office to ask for more and believe or not they said..."we don't have here but you can have shampoo instead"... after she saw my face, she said if you can wait I can look some soap for you...so she did and took her just a minute...We were finally ready and I didn't know how to set the AC I went to the office again and they went to the room I ask the man to be quiet since the kids where sleeping but instead he didn't stop talking even when I interrupt him to tell him we can discuss this tomorrow...the morning after I need water bottles and they never came out of the office...I was really mad?