Knights Inn Kissimmee

No shower curtain! Lights between beds didn't work! Toilet barely flushed! AC run down unit. Not worth the price they charge!

never could get internet to work good location wanted privacy and they cleaned room anyway "Continental Breakfast" was banana or muffin - coffee or orange juice good about accommodating us for early check in

Absolutely horrendous. No one would answer the phone, no one was there to greet us at the desk, our room ac wasn't working and the place charged my card TWICE after hotel.com took it saying their "internet was out" . I will NEVER ever give this place my money in my life even if it was the last place available in town.

When I first arrived I got in late and was very tired so didn't really look at the room .but it was not entirely to my satisfaction and smelt really damp .this set of my COPD .I went to see the reception first thing in the morning and within 1/2 an hour i had a different room which was clean and fresh ..I noticed that there was quite a bit of maintenance going on and believe some of the rooms are being upgraded having said that i wasn't effected by the works .I think that with a bit more work this could be improved .I would return here it is a good base .the cleaning staff are very polite and hard working . My only real concern is the swimming pool is in the middle of the car park and think it could do with some form of walk way each side i just think that kids rushing out between the cars to get to the pool is asking for trouble

I didn't like the fact that they debited my card without my authorization. I specifically chose to pay in person on your site and my reservation was canceled do to their like of greediness.

I booked a room for 3 people and I understood it was a King size bed. This is not the first time i have done this and the sofa bed will always be available but when i went to the front desk they won't give me bedding for the sofa bed so my daughter had to sleep there without bedding. We gather every cloth we had but she wasn't able to sleep at all. I woke up around 2 am as i can't sleep either because there's a strange smell. Besides that there were simple maintenance things that should have been fixed: at least 2 lights are not working, the wifi was not working, they don't answer the phone when i call the reception, the toilet seat is detached, the toilet paper holder is broken, the bed has a protruding metal that is sharp which my wife accidentally hit. Luckily she didn't bleed. The towels and hand towels were for 2 people. As i said before I booked for 3 people from hotels.com and they won't honor it and they said I know it's a king size bed. Furthermore the fridge is rusty even inside, it's really filthy. The microwave had so much stains inside and outside, it's like taken from the dumpster. When i went downstairs the ice machine doesn't work. When you turn on the exhaust fan in the bathroom, it spits dust all over the place. They have no breakfast area. It was horrible! We were not able to sleep. I would like to request a refund.

The worst of the worst.

Everything messed up !!!!!!! Ice , towels , toilet , water ,blanket , floor , light , everything had problem , balkoni rail (dangerous) , carpet floor (bad dirty ) , refregrator , wifi ......

There was no toilet paper holder. The sink didn't have drain plug. Room was not clean at all. Towels were not fresh.

Several things: 1. The rooms look like hundreds of years old and stained. Proper lights were not there inside the room. Only one old light bulb was working, except one in the bathroom. TV was not working! Only two small towels were provided in the bathroom in our two double-bed room. 2. NO WI-FI. I was provided with a username and a password during check-in. But the wifi did not get connected in any of our devices. Showed 'IP configuration failure'. The most ridiculous part happened when I asked about this in the desk. They said wifi may not reach to my room and I may have to roam around some places to get wifi!! It was not even getting connected in the lobby! 3. NO BREAKFAST!! ONLY MUFFINS AND BANANAS! Is this kind of a joke? Do you picture 'continental breakfast' in a hotel with only muffins and bananas kept in one corner in the lobby? We had to go outside to have proper breakfast afterwards. I had the worst hotel experience here. I usually check few things before booking a hotel: cost, availability of breakfast and wifi, cleanliness and service. Neither I got breakfast nor wifi here. Service and cleanliness was horrible. But the price I had to pay was comparable to any other moderate to good hotel. I seriously think this hotel does not qualify to be listed in HOTELS.COM. This downgrades your services.