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8.4 / 10 Guest Rating

The Palms Hotel

820 White Street, Key West, us

The Palms Hotel - main view

About the Property

Luxurious Key West Hotel with Heated Pool and Free Breakfast

Heated Swimming Pool and Continental Breakfast: Enjoy a refreshing swim in our heated pool and start your day right with a delicious continental breakfast served poolside.

Comfortable Rooms with Amenities: Relax in rooms equipped with flat-screen TVs, cable channels, ceiling fans, and telephones. Some rooms even feature a seating area and kitchenette for added convenience.

Convenient Amenities and Nearby Attractions: Take advantage of our picnic area, barbecue facilities, and bicycle rentals. Explore the nearby Duval Street and the Southernmost Point, both just a short distance away.

Book your stay at The Palms Hotel now for a relaxing and enjoyable Key West experience.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Garden
Pets allowed
BBQ facilities

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests with same-day bookings must arrive before 22:00. Guests must be 21 years of age or older to check-in. Guests younger than 21 years of age must stay with a parent or guardian. Please note that credit card holder must be present at check-in. Please note a maximum of 2 pets are permitted. Only dogs 35 pounds or less can be accommodated. A fee will be charged for each pet per night plus tax. Select breeds cannot be accommodated. Contact hotel for details. Please be advised that, even though we are Pet Friendly, we have pet fees and limited Pet-Friendly Rooms. Here is our Pet Fee Chart: *The nightly rate is:* Pets up to 40 pounds – $35.00 + tax per night. Pets from 40-60 pounds (or 2 pets under 40 pounds) – $45.00 + tax per night. Pets 60+ pounds – $55.00 + tax per night. *Long-Term Stay Pet Policy:* 4 nights & over (pets up to 40 pounds) – $125.00/stay 4 nights & over (pets from 40 – 60 pounds) – $150.00/stay 4 nights & over (pets 60+ pounds) – $185.00/stay Reservations with more than one (1) dog or a Single dog over the size of over 40lb are required to get a King Room, Double Room, Family Suite, or Ashe Cottage. Pets are only allowed on the first floor, because of this, the hotel has a limited amount of pet-friendly rooms. A request at the moment of booking is highly encouraged to guarantee your pet-friendly room. Pets are NOT ALLOWED inside the pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

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Queen Room

This room features a flat-screen TV and an private bathroom. Limited Pet Friendly Room

16 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVAir conditioningHair dryerRadio

Standard Room 1 Queen Bed Non Smoking Private Bathroom

Non-refundable
Breakfast Included
20% OFF$286.96

$229.57

Includes taxes & fees
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King Room

The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room features a wardrobe and a flat-screen TV. The unit has 1 bed.

16 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVAir conditioningHair dryerRadio

Standard Room 1 King Bed Non Smoking Private Bathroom

Non-refundable
Breakfast Included
20% OFF$297.21

$237.77

Includes taxes & fees

Guest Reviews

8.4
Excellent3208 verified reviews
AI Summary

Guests highly rate the clean and well maintained and frequently praise the friendly staff.

Categories

Cleanliness8.2
Service9.2
Location9.2
Room Quality7.7
Amenities8.7
Value for Money7.7
Food and Beverage7.7
Overall Experience8.7

Select topics to read reviews

L
lucaitIT
Verified booking
extended_group
Standard Room
Stayed in May 17, 2026

"Ottimo soggiorno"

10.0

Struttura molto carina , camere pulite e abbastanza spaziose , molto silenziosa la sera Vicinanza dal centro circa 15 minuti a piedi

Helpful?
M
MaximiliandeDE
Verified booking
couple
Standard Room
Stayed in May 17, 2026

"nettes Hotel - gute ruhige Lage"

6.0

Ein kleines nettes Hotel in Key West. Gute Lage, einige Sehenswürdigkeiten auch fußläufig zu erreichen. Wider erwarten war das Parken in der Nähe des Hotels kein Problem. Das Personal war super hilfreich und hat schon vorab alle Fragen super beantwortet...

Wir hatten das Hotel auch wegen der Bewertungen für das Frühstück gebucht. Leider war es dann wieder "amerikanisch" und für uns nicht wirklich passend. Am zweiten Tag haben wir dann gerne darauf verzichtet. des Weiteren hatten wir, für deutlich mehr Geld, und auch auf Grund der Beschreibungen der Zimmergröße eine Suite gebucht. Diese bestand eigentlich nur aus einer zusätzlichen Küche. Zimmer dann auch eher etwas beengt - Leider waren wir uns auch nicht ganz sicher ob wir frisches Bettzeug hatten, sah etwas "gebraucht" aus...

Helpful?
C
ChristineusUS
Verified booking
extended_group
Standard Room
Stayed in May 16, 2026

"It was enjoyable for one night but too small of a room for 3 people."

7.0

It was close to Duval Street and the ferry. It was a fairly quiet neighborhood.

They squeezed two full size beds in a small room. No place for luggage. Also we got a room right next to the bar/hospitality breakfast. There wasn’t much privacy. Parking was rough but it was expected in that area.

Helpful?
C
Chris1603deDE
Verified booking
solo_traveller
Standard Room
Stayed in May 16, 2026

"Exceptional"

10.0

Alles war sauber, super schönes kleines Hotel in super Lage. Man konnte von dort alles super zu Fuß erreichen aber auch Fahrräder standen zur mietung am Hotel zur Verfügung. Es gab kostenlose Parkplätze vor dem Hotel aber auch überall an der Straße was super war. Das Frühstück war klein aber fein und typisch Amerikanisch.

Helpful?
A
ArnedeDE
Verified booking
solo_traveller
Standard Room
Stayed in May 15, 2026

"Excellent"

8.0

Sehr gute Lage, nur ein paar Minuten zur Duval Street, Southernmost Point auch nicht weit entfernt. Das Hotel ist typisch für Key West, Zimmer eher klein, alles etwas älter. Für 2 oder 3 Nächte aber völlig okay.

Wie so viele Hotels im Herzen von Key West recht teuer. Aber dafür ist man auch mittendrin.

Helpful?
B
BerenicefrFR
Verified booking
couple
Standard Room
Stayed in May 15, 2026

"Excellent"

8.0
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M
Meital ChoonailIL
Verified booking
solo_traveller
Standard Room
Stayed in May 14, 2026

"Exceptional"

9.0

Beautiful stracture.

Helpful?
R
RudyfrFR
Verified booking
couple
Standard Room
Stayed in May 14, 2026

"Excellent"

8.0

La chambre et la localisation de l’hôtel

Rien

Helpful?
R
ReneusUS
Verified booking
couple
Standard Room
Stayed in May 14, 2026

"Staff was very kind and the hotel was good"

8.0

Good location, good amenities,

The a/c wasn’t great…I like to be able to sleep with it cold…and wouldn’t get cold enough

Helpful?
N
NancyusUS
Verified booking
couple
Standard Room
Stayed in May 13, 2026

"Excellent"

8.0

Our room was comfortable with good air conditioning and a ceiling fan. The breakfast was more than just danish and coffee. The location was great and within walking distance (for us) to the local sites.

The hot water took too long to get hot in the shower. This is a known issue at this location.

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