Alma Grand Place Hotel

The staff was great. We had a little trouble trying to check in. We were a little early and since Expedia hasn't paid the hotel yet (even though we reserved months ago) we could get access via the website to our room. The gentleman at the front desk found a work around and we got into our room. For dinning we walked to the Kensington Metro station area. We found plenty of excellent choices for breakfast and dinner, even a great pub.

The Alma Grand Place is located in a great place for access to the historic and cultural parts of Brussels. The area is packed with many dining spots as well. The staff is very attentive and professional and adjusted our room location upon noticing my wife’s knee problems. The rooms are compact but very comfortable. Bathrooms were on the small side and the showers in particular were a bit too snug for ease of use but otherwise all was well.

Very convenient to central train station and old city. Very quiet. Super welcoming and helpful staff. Readily agreed to a 1 hour late check-out. Really very nice and comfortable.

Location is absolutely amazing. You can walk to any old city attractions in 5-7 minutes. Plenty of restaurants. Grand Place is only 3 minutes away. Royal Art Museums are only about 10-15 minutes walk. But the room was less than average. Shower drain was forever clogged, it wasn't possible to adjust the shower temperature, it was either too cold or too hot, hairdryer was not functional. Bed was ok. Our room was on -1 floor, i.e. in the basement, but we still had a window that was looking into the courtyard with nothing in it, just the wall of the opposite building. But it wasn't expensive and the location was amazing as I said above.

This place is in a great location . The amenities were terrible .No lotion , Conditioner , room was hot .

The hotel was located within easy walking distance to everything and the train station was very close. The staff were very friendly and helpful. I would stay here again

This hotel did not disappoint us at all! The rooms were spacious and the staff were incredible. It is located walking distance from Le Grand Place and Mannequin Pis. There are a lot of restaurants and souvenir shops outside. Breastfast has enough to for a long day of tours. I loved that we could connect Netflix or You Tube from our phones. It was a fantastic experience and left a very good impression of Brussels. I would definitely stay here again!

This was a short but really good stay: friendly and helpful staff, lovely and central place, good rooms, comfortable mattresses, clean toilets.

All staff were very cordial and helpful

Very nice place, good breakfast, large room, and in a fantastic location!!