Hotel Ponferrada Plaza

El personal es muy amable y atento. Todo muy limpio y en buen estado.

Bon déjeuner. Hôtel très propre, stationnement gratuit assez pres du centre ville

Great hotel, 15 min walk to old town, easy parking for free, good breakfast, loved the location

Lovely hotel overlooking the main square in a beautiful village on the Camino. The rooms are lovely and spotless. There is a very good breakfast in a room overlooking the square for those on the Camino.

Easy to find. Clean hotel with basic rooms which suited our needs. Safe, secure underground parking. Set meal with unlimited local wine for evening meal which was exceptionally good. Total price for huge evening three course meal for seven persons - 105 euros. Yep, that’s good value. Thanks to Arancha who went above and beyond assisting us. Would definitely go there again.

Very nice hotel compared with by default I have just left . The Temple. Very well spoken staff. Quite unusual as I’ve never experienced a hotel without a bar ,although they had a Cafe/bar which was pleasing and simple and a buffet restaurant. Plus underground parking. Rooms very clean very bright. And….. a big and! Everything in the room worked instant hot water. Which I haven’t been used too in another hotel across the road. Food delicious well done for making me feel welcome in an adverse situation. At short notice too,having been stranded in Ponferrada for over a week trying unsuccessfully to repair my motorcycle. Just a point which came to my attention. Corridors very noisy at night. The floors are tiled and sound echoes, Perhaps if the hotel reads this , a one metre wide carpet straight down the middle. Would make a massive difference.

Hotel según lo previsto según oferta…

This hotel was top notch! Quick and accommodating checkin, clean room, comfy bed, spacious room! Front desk assisted us with lobby computer use for travel plan changes. The restaurant staff were well informed, efficient and delightful!

Perfecto. Ningún problema. Una sorpresa el pan sin gluten para desayunar y para cenar.

La atención en recepción, sencillamente lamentable. Despues de cobrarme me indican que a través de la web me habría costado 3 € menos. Lamentable. Pero aún peor es la respuesta desde la dirección ya que me oyeron hablar con la recepcionista, asiente al razonamiento que hago y me dice que esos 3 euros me hubieran bastado para desayunar tomando café y bollería. Lejos de compensarlo, lo que han conseguido es que explique públicamente lo sucedido y desde luego no me van a volver a ver en este establecimiento.